Trampoline Parks Open
Altitude Trampoline Park - Skokie
4.1(935)4.1 out of 5 stars, 935 reviews Chicago, IL
About Altitude Trampoline Park - Skokie
Altitude Trampoline Park in Skokie offers genuinely fun, clean trampolines and diverse activity areas, capable of hosting multiple birthday parties without feeling overcrowded. However, its appeal is severely compromised by critical operational failures, including unreliable opening hours, inconsistent cleanliness (especially restrooms), and notably poor, unprofessional, and deceptive food service that lacks basic provisions for outside orders.
What parents should know
Summarized from real visitor reviews.
Best for: **Birthday parties** for active kids, provided parents are prepared to manage all food logistics independently and accept potential staff issues.**Rainy day activities** to allow children to burn off energy.**Casual visits** where parents are primarily focused on the jumping experience and do not require extensive staff interaction or food service.Groups looking for a spacious trampoline park that can accommodate multiple parties without feeling too crowded.Suitable for 'kids' in general, including specific mentions of a 'three-year-old' for a birthday celebration.
Why families love it
- Trampolines are 'great' and the facility is notably clean, with socks staying 'spotless' after jumping.
- Offers 'many different areas' providing opportunities for various activities.
- Manages 'several' birthday parties simultaneously 'very well' and does not feel 'overcrowded at all'.
- Provides a fun experience for both children ('kids', 'grandkids', 'three-year-old') and accompanying adults ('my son or me').
- Effective for kids to 'burn off energy' and 'let off some steam'.
- Spotlessly clean trampoline areas.
Insider tips
- **Confirm Hours:** Absolutely call ahead or double-check current operating status, especially for planned events, as the facility can be unexpectedly closed despite listed hours.
- **Bring Your Own Food Supplies:** If planning to order outside food (e.g., pizza for a party), bring all necessary plates, napkins, utensils, and condiments, as none are provided.
- **Manage Food Logistics Independently:** Do not rely on staff for any assistance with outside food orders or setup.
- **Pack Personal Cleaning Supplies:** Consider bringing sanitizing wipes for tables and hand soap/sanitizer for bathroom use, given reported cleanliness issues.
- **Lower Service Expectations:** Be prepared for potentially indifferent or unprofessional staff interactions, particularly regarding issues or food service.
Good to know before you go
- **Special occasions** (e.g., birthdays) if you cannot tolerate unexpected closures or require reliable, seamless service.
- **If you expect staff assistance with food setup** for outside catering (e.g., providing plates/utensils).
- **Families prioritizing consistent high hygiene standards** in all areas, especially restrooms and common dining spaces.
- **If you have strict time constraints** and cannot afford unexpected facility closures or significant delays (e.g., 45-minute wait for pizza, then another 20 minutes for staff to retrieve it).
- **If high-quality customer service and staff professionalism are non-negotiable priorities.**
- Crowds
- The park seems to handle crowds well, as multiple birthday parties occurring simultaneously did not make it feel 'overcrowded at all'.
- Value
- A 90-minute jump pass for three people cost 'almost $90'. One party host 'spent over 200 with your company'. While the core jumping experience is described as fun and clean, the significant operational failures (unexpected closures, poor service, hygiene issues) severely undermine the value for money, especially when pre-payment leads to lost funds.
- Food
- No on-site pizza options are available; pizza must be ordered from an outside vendor.
- Safety
- No explicit safety features (e.g., staff monitoring specific areas, first aid, secure entry/exit) are detailed in the reviews. The observation that parties were 'managed well' may imply general supervision, but this is not specified as a safety measure.
What parents say
"Altitude Trampoline Park in Skokie is a fun and enjoyable destination, especially for kids. The trampolines are great, and one thing that stood out is how clean the facility is. Even after jumping around, your socks stay spotless, which speaks volumes about their cleanliness standards. The park offers snacks and drinks, and it’s a great spot for hosting parties. However, one major downside we experienced was related to food. During our visit, we had to order pizza from an outside vendor, as they don’t offer on-site pizza options. After waiting 45 minutes for delivery, the attendant handed us "
2 months ago
"I just had the worst experience today. The staff had the worst response order pizza . My wings came first. No pizza staffthan claimed that pizza would come later. The staff than took pizza from break room. 20 min. Later. Than when address staff became complacent in the action. We spent over 200 with your company to be lied to. The fact is the action taken was unprofessional. They need better training. With customer service. Also had to disinfect the table and requested a broom they gave it to me to sweep myself. Bathroom also not clean."
3 weeks ago
"I made special arrangements to have a fun morning at Altitude Skokie with my three-year-old for his birthday, arranging childcare for my baby so we could spend rare 1-on-1 time with my oldest. Altitude Skokie listed a 90-minute jump pass for 10 AM on their website, which came to almost $90 for the three of us. However, upon arrival, the facility was completely closed despite signs in two places stating it was open. No one answered the phone, and after waiting 10 minutes, it was clear no one was coming. This completely ruined the special morning I had envisioned. Not only was I unable to celeb"
2 months ago
Reviews sourced from public Google data.
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