Kids Theaters Open
Cinema Cafe Kemps River
4.5(4,056)4.5 out of 5 stars, 4056 reviews Virginia Beach, VA
About Cinema Cafe Kemps River
Cinema Cafe Kemps River offers a unique family entertainment experience combining movies with in-seat dining. Its standout feature is consistently excellent customer service, with staff often remembering regulars and going above and beyond to assist. The venue is highly regarded for its cleanliness, comfortable seating, and cozy atmosphere, making it a reliable choice for a family outing.
What parents should know
Summarized from real visitor reviews.
Best for: Families looking for a convenient all-in-one lunch/dinner and movie outing.Parents with young children (e.g., 3-5 years old) who appreciate comfortable seating and clean facilities.Repeat visitors who enjoy being recognized and appreciate personalized customer service.Anyone prioritizing a clean, cozy, and comfortable movie-watching environment.Excellent for families with young children (specifically noted for 3 and 5-year-olds), providing a combined meal and movie experience they enjoy.
Why families love it
- Exceptional and consistent customer service, with staff like Promise, Milo, Bella, and Maddy frequently praised for attentiveness and friendliness.
- Staff members often remember repeat customers, creating a welcoming and valued feeling.
- The theater and restrooms are consistently clean and well-maintained between shows.
- Comfortable seating arrangements enhance the movie-watching experience.
- Food and drinks are generally considered good, with reasonable pricing mentioned.
- Efficient food service; orders often arrive before the movie starts, even with slightly late arrivals.
Insider tips
- When ordering food, try to place your entire order at once to avoid potential delays due to waiters serving multiple theaters.
- If you need to clearly see your food while eating, consider consuming it primarily during previews or before the main movie starts when lights might be slightly higher.
- Leverage the gift cards and bonus pass options mentioned for potential value.
Good to know before you go
- Families who prefer to eat with full visibility throughout the entire movie might find the darkness challenging.
- If you anticipate needing to place multiple, separate food/drink orders during the movie, as service can be slow due to waiters covering multiple theaters.
- Difficulty seeing food clearly once the movie and previews begin due to darkness in the theater.
- Food service can be slow at times because waiters serve multiple theaters; it's advisable to order everything at once.
- Crowds
- Not explicitly mentioned, but the concern about waiters serving multiple theaters implies it can get busy enough to affect service speed.
- Value
- Food and drinks are explicitly mentioned as 'good and reasonably priced'. The option to purchase gift cards and redeem bonus passes suggests good value opportunities for regular customers.
- Food
- In-theater dining with food and drinks served by waiters.
- Accessibility
- No specific accommodations for special needs were mentioned in the reviews.
- Safety
- No specific safety features were mentioned in the reviews.
What parents say
"Every time that I come to KR Cinema Cafe, I always have a great time. The customer service is always on point. Even when I purchase gift cards in December or throughout the year, in those short transactions, I feel valued as a customer. I visited the theater yesterday and today. Both days, I had the same young man who took care of me regarding my redeemation of my bonus pass. He did a great job assisting me!! I liked at the end how8 he told me to enjoy the movie. My waiter on yesterday was Milo. Milo did an excellent job!! He ensured that I had everything that I needed. His customer service "
3 weeks ago
"Haven't been to one of these in decades. The wait person was great. The movie was okay. We saw The Crow-thats a different review. The only problem was I couldn't see my food when the reviews & movie started. Chairs comfortable. The restrooms were awesome. Yep, I said it. Check out the pics"
7 months ago
"The workers are very kind and helpful. The theater was clean and the seat were so comfortable. The food was good a quick. Would definitely go back"
3 weeks ago
Reviews sourced from public Google data.
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