About Dave & Buster's Hilliard
Dave & Buster's Hilliard offers a vibrant arcade experience with a wide variety of games and activities for kids, complemented by a fun atmosphere. While the food service can be hit or miss, the arcade and arena activities are consistently praised, making it a great destination for family entertainment.
What parents should know
Summarized from real visitor reviews.
Best for: Birthday parties or group outingsFamily fun days with a mix of games and diningAfter-school activities for kidsSuitable for kids aged 5-15, with games appealing to various skill levelsFamily-friendly environment for all ages
Why families love it
- Wide selection of arcade games
- Helpful staff, particularly in the arena
- Great food portion sizes for the price
- Fun atmosphere for kids
- Top-of-the-line arcade games
- Arena activities that engage kids
Insider tips
- Visit during off-peak hours to avoid long waits (e.g., weekdays or early afternoons)
- Ask for assistance from staff if service is slow; some employees are very helpful
- Consider ordering food after playing games to avoid delays
Good to know before you go
- Busy weekend evenings when wait times are longer
- Relying on food service if time is limited
- Slow service during busy times
- Inconsistent food quality and service
- Miscommunication about menu specials
- Crowds
- Busy during weekends and evenings; quieter during weekdays
- Value
- Games are reasonably priced with good value for the experience; food prices vary but portions are generous. The 'Play and Eat' deals can be a good value if available, but be cautious of menu changes.
- Food
- Food and drink must be ordered on-site; takeout options may not be available
- Accessibility
- Staff are generally accommodating to special needs
- Safety
- Staff actively monitor the arcade and arena for safety
What parents say
"The games are fun and there are a good amount to choose from. The food and service wasn’t great. We had to wait at least 10 min for the host to come sit us down and then another 20 min for our server to come take our order. They weren’t very busy so I’m not sure why everything took so long. This was my first time trying the food here and it was alright but nothing I would go back to get. Honestly I would recommend just going for the games and skipping the food overall."
2 months ago
"First timers, around 1pm was a 25 min wait, no issue we got to play while we waited. Took actually 45 mins for a table for 4. We got drinks pretty fast menu had loads of options. Our waitress informed me that we couldn't do any upgrades that was offered due to I ordered the play an eat on the kiosk. Her service was very lacking. I being new I ask alot of questions usually was having a hard time getting any answers from her from menu options to refills. I snagged a passing employee Antwan he turned our trip 180°. He answered my questions and turned our service up. The food portions are amazing "
a month ago
"We came in with a group of 7 kids, thinking we were going to be purchasing a lunch special. This special was discontinued, despite being told via phone that it was available. The manager, Ryan Erbe, gave us a great offer and made a stressful time much better! We ended up spending 4 hours playing games and eating lunch. We have been here many times, but never spent more than 2 hours here. He made our visit AMAZING! The kids had a great time and were exhausted. I have no words for how much we appreciated Ryan and the way he went above and beyond to make our visit so wonderful. Food was great a"
8 months ago
Reviews sourced from public Google data.
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