DICK'S Sporting Goods

"There aren't any signs directing where departments are located. They have high ceilings and could identify them easily. Staff was helpful directing me. Also, more deals are available online than in store."

a week ago

"Came in to buy an umbrella for 39.99. the computer was down. It was raining outside and I was headed to a funeral. I offered them cash. They said they couldn't because the system was down. I offered 50 dollar and they could keep the change. They said they didn't know the price(it was on the tag). I guess the math was too hard for them and the store procedure for a computer system being down was non existent. Lack of management and training is to blame. Do better"

a month ago

"For some reason they would not allow my spouse to try shoes on, and wanted her to commit to buying before trying saying “it’s a lot of effort to bring shoes from back unless you commit to buying”. Is this normal these days where people spend 150-200 bucks without trying the shoes on? It’s not like we tried 100s of shoes to bother the sales lady. It was literally our first ask. Anyway, this was our first visit to the store and will definitely be the last."

2 months ago