FunKidsActivities

Northwest YMCA | YMCA of Fort Worth

5315 Boat Club Rd, Fort Worth, TX 76135, USA

Overview

Category:Summer Camps
Location:Fort Worth, TX

Expert Summary

Detailed Insights

Parents considering Northwest YMCA for their children's activities, particularly athletics programs or anything resembling youth sports, should be aware of a significant dichotomy in experiences. While adult fitness classes are consistently praised for motivating instructors and a strong community, the youth athletics programs (such as basketball and volleyball) are frequently described as severely disorganized, unprofessional, and poorly managed. Issues include a lack of coaches, last-minute cancellations, and unresponsive management regarding program failures and refund requests. Parents should exercise extreme caution for children's sports programs, but adults seeking engaging fitness classes may find a positive experience.

Key Highlights

  • Highly motivating and engaging instructors for adult fitness classes: Amy (Zumba, Cardio Power), Donna (Cycling, Young at Heart, Silver Sneakers), Carol (Gentle Yoga, Summer Swim Classes), and Crystal (Personal Training) are specifically praised.
  • Strong sense of community and camaraderie built among adult members, actively fostered by the staff, leading to a welcoming atmosphere for new participants.
  • Summer Swim Classes are available, though the specific review mentions an adult's experience.

Standout Features

  • Exceptional and highly motivating adult fitness instructors (Amy, Donna, Carol, Crystal).
  • A welcoming and supportive community environment for adult members, fostering friendships and active participation.
  • Variety of adult fitness and wellness programs, including specialized classes for seniors.

Perfect For

Teens (8th grade for basketball, general youth for volleyball) are targeted for athletics programs, but these are identified with significant issues.
Adults and Seniors are well-served by a variety of highly-rated fitness classes including Zumba, Cardio Power, Cycling, Gentle Yoga, Personal Training, Young at Heart, and Silver Sneakers.
Summer Swim Classes are mentioned, implying potential availability for various age groups, though the positive review is from an adult perspective.

Ideal For

Adults seeking motivating group fitness classes (Zumba, Cycling, Yoga, etc.) with dedicated instructors.
Seniors looking for specialized fitness and community activities (Young at Heart, Silver Sneakers).
Adults interested in personal training with knowledgeable and encouraging coaches.
Individuals prioritizing a strong sense of community and friendly interactions during their workouts.

💡Pro Tips from Reviews

  • For adult fitness, specifically seek out classes taught by Amy, Donna, Carol, or Crystal for a highly rated experience.
  • Exercise extreme caution or consider alternative venues for children's athletics programs due to widespread reports of disorganization, last-minute cancellations, and unresponsive management.
  • Thoroughly understand the 'no refund policy' before signing up for any program, especially youth athletics, as refunds may be denied even if the YMCA fails to deliver the promised service.
  • If enrolling children in any YMCA program, be prepared for potential communication challenges from program directors and have contingency plans for last-minute cancellations.

Things to Consider

  • Youth Athletics programs (e.g., 8th grade basketball, volleyball) are described as 'complete disasters,' 'unorganized,' 'unprofessional,' and 'irresponsible.'
  • Failure to deliver promised youth programs, such as not having enough kids to form a team or not providing a coach (parents had to step in).
  • Last-minute cancellations of games and practices for youth sports programs.
  • Extremely poor communication from program directors (Alexis, Charity) who are unresponsive to emails and texts regarding program issues and cancellations.
  • YMCA refuses to refund sign-up fees even when programs are not delivered as promised, citing a 'no refund policy.'
  • Arbitrary player suspension in youth volleyball, with no warning, zero proof of bullying allegations, and perceived biased judgment by management (Charity).
  • Reported instances of bullying from 'jealous, immature parents from other teams' towards their girls in volleyball were not addressed by the organization.
  • General lack of professionalism and poor communication in HR and hiring processes, which may indirectly affect program staffing and quality (Teresa Newton mentioned).

Price & Value

The value proposition for youth athletics programs is extremely poor, as parents report paying sign-up fees for programs that are not delivered (e.g., insufficient players, no coach, canceled games/practices) and then being denied refunds due to a 'no refund policy.' No specific prices are mentioned, but the perceived value is negative for these programs.

Accessibility & Special Needs

  • No specific accessibility accommodations are mentioned in the reviews.

🍎Food & Drink Policy

  • No information regarding food and drink policies is available in the reviews.

🚗Parking Info

  • No information regarding parking is available in the reviews.

👥Crowd Levels

  • The adult classes foster a sense of community but no specific crowd levels are mentioned. There is no information for youth programs.

🛡️Safety Features

  • For youth programs, there is a reported issue with arbitrary player suspension for bullying allegations without warning or proof, raising concerns about the fairness and transparency of disciplinary actions (Review 1).
  • For adults, the community aspect fosters an informal social safety net where members 'check in on one another and are concerned if someone misses more than a couple of classes,' though this is not a formal facility safety feature (Review 5).

When to Avoid

  • Signing up children for any 'Athletics program' (e.g., basketball, volleyball) if you expect consistent scheduling, dedicated coaching, reliable communication, or fair and transparent dispute resolution.
  • Relying on program directors like Alexis or Charity for timely and effective communication or problem resolution, especially concerning program failures or refund requests.
  • Any program where the 'no refund policy' could lead to significant financial disappointment if the promised services are not delivered.

Pricing/Package/Events

Pricing & Packages

Summer Day Camps

Price not specified

When school is out, Y day camps are IN! Select from multiple locations & programs. Kids make friends while learning the values of diversity and cooperation. Focuses on outdoor exploration, physical activity, STEM, arts and experiential learning.

Summer Overnight Camp (Camp Carter)

Price not specified

Experience the joy and freedom of a traditional summer overnight camp! Provides opportunities for growth, independence and adventure.

School Break Programs (Camp Carter)

Price not specified

Specialty day and overnight programs will add joy to any holiday break.

Family Camps (Camp Carter)

Price not specified

Duration: Weekend

Reconnect with games, fun and s’mores during a weekend at camp. We do the work; you enjoy the s’mores.

Outdoor Education (Camp Carter)

Price not specified

Completely customized classroom experience, TEKS supported lessons to enhance classroom concepts.

Ages: grades 3-8

Equestrian Classes (Camp Carter)

Price not specified

Duration: Year-round programs

Gallop into a specially tailored experience at our covered arena.

Events & Schedule

Special Events(Last 2 months - Next 6 months)

Parents Night Out

No specific dates provided

No specific pricing provided

Enjoy a night out with the peace of mind that your child is safe and having fun.

🍎Food Policy

  • For corporate retreats and rentals at Camp Carter, the camp facility offers a variety of catering options, including buffet-style meals, barbecues, and customized menus to suit dietary preferences. Vegan and gluten-free options are also available.

🛡️Safety Policy

  • Staff are background checked on an annual basis, have their work history verified, and have reference checks completed prior to being hired for camp programs.
  • Extensive training on safety and programming is provided, including an in-depth course on abuse awareness and prevention for staff.
  • YMCA Camp Carter commits to safeguarding all program participants by employing vigilant supervision, certifying staff, thorough safety protocols, and emergency preparedness.
  • Teams are trained and certified to protect and care for children and youth.
  • Camp Carter program handbooks provide detailed policies and procedures regarding child safety.
  • If a camper poses harm to themselves or others, they may be excused from the program.

📅Booking Policy

  • The YMCA uses an online registration system for all camp programs.
  • It is helpful to have your child’s immunization records and other necessary resources at hand to expedite the online registration process.
  • Registration allows for choosing a single session or multiple sessions of a program.
  • Photo release forms are built into every registration form. Photos may be used on social channels, in marketing and promotion, and shared on parent portals. Photos will only appear on approved channels owned/operated by the organization.
Information extracted from official website • Last updated: Sep 29, 2025

What People Say

What's Great

  • Friendly and helpful staff (mentioned in 7 reviews)

Recent Reviews

Yomaira Garcia

Yomaira Garcia

a week ago

We‘ve done volleyball through the Y not because the organization is well put together at all but because we had a great coach and team dynamic. The organization has decided to suspend one of our players with no warning and zero proof of bullying allegations. Charity claims she attended all the games and apparently saw the “bullying” herself over the years yet this is the first time we ever hear of it. The only bullying that happened was from jealous, immature, parents from other teams towards our girls, yet nothing was ever done about that.

Debbie Loyd

Debbie Loyd

a month ago

Amy's classes are great Keeps me motivated and wanting me to come back and workout all over again. Zumba and Cardio Power. All the people I have met there are really friendly and willing to help. Nice.

Renee Campbell

Renee Campbell

2 months ago

Unorganized. Unprofessional. Irresponsible. Do not sign your children up for the Athletics programs because they are complete disasters. They take your money and fail to deliver on the programs as promised. My son signed up for the 8th grade basketball team and it has been a complete nightmare. There aren't enough kids to make a team and the YMCA can't figure out a solution! I suggested adding the kids from the incomplete team to other teams so at least they can play time but I guess that's too complicated for the Y to figure out! They haven't provided a coach so parents have had to step in. Games are canceled last minute, practices are canceled last minute. I've reached out to the program director Alexis multiple times via text and email over the past 3 weeks but she has not bothered to reply. I reached out to her boss Charity and again got no help. They refuse to refund the the sign up fees stating they have a no refund policy even though they failed to deliver what was expected. Huge disaster. Don't disappoint your kids by signing them up for this "program".

Matt Wilkinson

Matt Wilkinson

2 months ago

This is from a hiring standpoint, they are awful. Communication is less than a star rating. I drove all over town getting finger prints, pedigree information and for simply radio silence after. There HR has absolutely no professionalism. AVOID AT ALL COST! Especially if you are in the process with a one Teresa Newton. She will have you do what I did, to never respond afterwords. This is just a warning, so others don’t have to waste their time and money.

William Bart

William Bart

a month ago

This month is my wife’s and my 1 year anniversary at the Northwest YMCA, and what a fantastic year it’s been. Everyone, and I mean everyone, working there is incredibly helpful and inviting. From Arturo checking us in first thing in the morning for our cycling class, to the friendly “see you tomorrow” when we leave. There are a few folks we’d like to call out as we’ve spent much time with them this year. Donna: She is a machine! Her humor and motivation in her Cycling, Young at Heart and Silver Sneakers makes us not want to miss a day of her classes. Her commitment to the various AOA activities is also inspirational and very much appreciated. Carol: We also LOVE to attend Carol’s Gentle Yoga and Summer Swim Classes. Again, she adds a good mix of humor and motivation to keep us coming back to her classes. Crystal: We recently signed up for Personal Training sessions with Crystal. What a fantastic person she is. Like Donna and Carol, she’s friendly, humorous and motivational which keep us on track to reaching our health goals. She pushes us to do more, but is great with checking in to make sure we’re not over-doing things. Her knowledge of the body is awesome! Another important thing we’ve noticed at the YMCA is the camaraderie the instructors and staff have helped build within the members themselves. The first time we stepped into a class we were greeted by longtime members who were not only welcoming, but also helpful in getting us set up with the right equipment for the class. People check in on one another and are concerned if someone misses more than a couple of classes. We can see the many friendships that have been built here, which is also a motivation for folks to keep coming back and stay active. This really shows the community built by your staff and organization. Thank you for the opportunity to share my thoughts and experiences with you. Keep up the great work and look for us to happily continue to come in for years to come.

Contact Information

5315 Boat Club Rd, Fort Worth, TX 76135, USA

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Opening Hours

Monday: 5:00 AM – 9:00 PM
Tuesday: 5:00 AM – 9:00 PM
Wednesday: 5:00 AM – 9:00 PM
Thursday: 5:00 AM – 9:00 PM
Friday: 5:00 AM – 8:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 1:00 – 5:00 PM

Quick Stats

Overall Rating
4.3
Total Reviews135
Recent Reviews5