Round1 Bowling & Arcade Stonestown Galleria

"Absolutely Disgusted – Treated Like Criminals After Finally Winning Location: Round1 Bowling & Arcade – Stonestown Galleria My family and I have been loyal customers of this Round1 location since it opened. We’ve easily spent thousands of dollars here over the years — my wife and I come regularly with our kids, and we’ve always enjoyed the experience… until tonight. What happened on April 20, 2025 left us furious, humiliated, and deeply disappointed — we will never return again. There was one game we never managed to win — the golden bucket claw machine that says “1 WIN = 1 PRIZE.” We’ve tr"

2 weeks ago

"Edit: most definitely better than Dave and Busters - but gotta ding em because of some system errors, points disappeared from my card. There was no manager on premise on very normal hours that could help. We had to come back to talk to the front desk multiple times and the issue has still not been resolved. The assistant manager suggested we reach out to corporate?? Probably better than Dave and Busters over at Serramonte but it just opened so there are growing pains. Like others have mentioned the machine payout rates are kind of low. We spent $100 and won 1 medium sized plushie and 4 small"

a month ago

"Such a fun place. Lots of games and activities for kids and adults. The food selection is pretty limited, but the good thing is that it's just few minutes walk from Stonestown Mall, which has plenty of good food. So they need to open escalator to the mall soon. It has just open soon, but it's already very crowded."

5 months ago