Sky Zone Trampoline Park
Overview
Expert Summary
Detailed Insights
Sky Zone Trampoline Park is a new, clean, and spacious trampoline park often praised as an upgrade from competitors like Altitude Skokie. It offers popular membership options for frequent visits, and generally has staff described as 'amazing with kids', making it a hit for children.
Key Highlights
- ✓Facility is new, spacious, and consistently clean.
- ✓Staff is often described as 'great' or 'amazing with kids'.
- ✓Perceived as an upgrade from competitor Altitude Skokie.
- ✓Explicitly mentioned as a 'safe' environment.
- ✓Membership options (including 'elite') are available and valued by frequent visitors.
Standout Features
- ⭐High level of cleanliness throughout the facility.
- ⭐Spacious layout, not overwhelming.
- ⭐Availability of membership options (standard and 'elite') for cost savings on frequent visits.
- ⭐Staff's positive and 'amazing' interaction with children (as reported by multiple parents).
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Consider purchasing a membership (standard or elite) if you plan on visiting frequently (e.g., 2-3 times a week).
- →Visit during weekdays or 'during the day' to avoid 'super busy' times and larger crowds.
- →Carefully review your receipt for accurate charges and to ensure no unrequested memberships or services are added. Question any 'deals' offered at checkout.
- →Manage expectations for on-site food quality, as it's described as 'not really all that great'.
Things to Consider
- ⚠Inconsistent customer service; some interactions described as 'could be better' or with 'entitled and egotistical security'.
- ⚠Reports of aggressive staff/security behavior, including threatening police and 'kicking off' courts without clear reason.
- ⚠Food quality is reported as 'not really all that great'.
- ⚠Potential for deceptive billing practices: customers reported being overcharged or having unrequested memberships added to their receipts.
- ⚠Specific issues with access to activity areas like the basketball court due to staff intervention.
Price & Value
Memberships (including 'elite' options) are available and provide good value for families who visit frequently (e.g., 2-3 times/week). However, there are reports of high costs for events (e.g., $700 for a birthday party with a poor experience) and significant concerns about potential overcharging or unwanted membership additions, indicating vigilance is required to ensure fair pricing. Food quality is not great, implying poor value for money.
♿Accessibility & Special Needs
- •No specific information provided in reviews regarding accessibility features for special needs.
🍎Food & Drink Policy
- •Food is available for purchase on-site.
- •The quality of the on-site food is reported as 'not really all that great'.
- •No information provided regarding policies on bringing outside food or drinks.
🚗Parking Info
- •No specific information provided in reviews regarding parking facilities or ease of access.
👥Crowd Levels
- •Significantly less crowded 'during the week days' and 'during the day'.
- •Implies that evenings and weekends are likely 'super busy' and best avoided if crowds are a concern.
🛡️Safety Features
- •Explicitly described as 'safe' by a reviewer.
- •Staff monitors play areas and enforces rules (though sometimes aggressively, as per Review 4).
⏰When to Avoid
- • Visiting during 'super busy' times (likely evenings/weekends) if you prefer a less crowded experience.
- • If you expect consistently excellent customer service in all interactions, especially with security or front desk staff.
- • If you are sensitive to potential overcharging or aggressive upselling tactics at checkout.
- • If looking for an uninhibited experience in specific activity zones like basketball courts, as staff oversight can be very strict.
Pricing/Package/Events
Events & Schedule
🍎Food Policy
- • Food options can be discussed for groups larger than 29 jumpers when reserving meeting space.
🛡️Safety Policy
- • A waiver is required for participation.
📅Booking Policy
- • Tickets can be purchased online for general admission.
- • Group event tickets can be purchased online for up to 29 jumpers.
- • For groups larger than 29 jumpers, or to reserve meeting space or discuss food options, direct call is required.
What People Say
What's Great
- Clean and well-maintained facilities (mentioned in 3 reviews)
- Fun and entertaining activities (mentioned in 2 reviews)
Recent Reviews
Ghanaian Goddezz
a week agoDefinitely an upgrade from Altitude Skokie. Spacious but not overwhelming and clean. Customer service could be a little better and food wasn't really all that great, but my son had fun that's all that matters
Joann Champion
a week agoNew Park, Clean, safe and great Staff. I love to come with my kids during the week days. We became members so we can enjoy all the time.
Sydni Clark
2 weeks agoI got my 3 kids elite memberships..we’ve been going back at least 2-3 times a week. They love it, the staff there is amazing with kids, the place is always clean. Better visit during the day not super busy.
Alejandro Mickelson
2 weeks agoI went here for my birthday and it sucked. I wanted to play basketball but they kicked us off the court and said the would call Chicago police department on us. Spent 700$ for some entitled and egotistical security to throw us off for no reason. They act like they are real police and they treat you like kids. Do not visit, go to altitude instead.
Blizz Ard
2 weeks agoMake sure you read over your receipt, the guy kept trying to act like he was giving me deals but was really just trying to over charge me, I would really make sure you are simply paying for what you ask for. They will also try and charge you for a membership you didn’t ask for.