Trampoline Parks Open
Sky Zone Trampoline Park
4.1(2,681)4.1 out of 5 stars, 2681 reviews Los Angeles, CA
About Sky Zone Trampoline Park
This Sky Zone location offers a variety of trampoline-based activities including slides and trapeze areas, and a dedicated play zone for children under 48 inches tall. While some improvements in cleanliness and maintenance have been noted post-renovation, significant and recurring issues with general facility upkeep, safety, management, and customer service for events make it a risky choice for families.
What parents should know
Summarized from real visitor reviews.
Best for: Families with active children who enjoy trampoline parks, especially if seeking a dedicated area for younger kids.Birthday parties, provided expectations are managed regarding service and potential package discrepancies, and the facility is in a 'renovated' state.Frequent visitors who can leverage a monthly pass.Ideal for active kids who enjoy jumping, with a dedicated area for children under 48 inches tall (toddler/preschool age).Catapult slides and trapeze areas appeal to older children and potentially teens.
Why families love it
- Range of activities including slides and trapeze areas.
- Specific play area designated for kids under 48 inches tall.
- Staff has been noted to be helpful and responsive in emergency situations, such as providing ice and offering a wheelchair for an injured child.
- Birthday party rooms are clean (as per one positive review).
- Improvements in cleanliness and maintenance have been observed post-renovation by some visitors.
- Dedicated play area for kids under 48 inches tall.
Insider tips
- Consider visiting during off-peak times, as Saturday and Sunday afternoons are extremely crowded and have major parking issues.
- If planning to visit more than once a month, purchasing a pass may be cost-effective.
- For birthday parties, thoroughly confirm all package inclusions upon arrival and immediately address any missing items, as follow-up from management is unreliable.
- Carefully review the bill, especially suggested gratuity for party packages, as it may be misleadingly calculated on the entire package cost for minimal service.
Good to know before you go
- Saturday and Sunday afternoons due to extreme crowding and parking difficulties.
- If a clean, well-managed, and consistently safe environment with professional staff is a top priority, as these issues are frequently reported.
- If hosting a birthday party and expecting all VIP package items to be delivered as promised, or robust customer service.
- If you have very young children and are concerned about unsupervised older children/teens.
- Pervasive issues with facility cleanliness: dirty floors, trash everywhere, dirty restrooms, old/torn/dirty equipment.
- Crowds
- Extremely crowded on Saturday and Sunday afternoons.
- Value
- A pass is noted as 'worth it if you plan to go more than once per month,' suggesting individual visits can be expensive. However, VIP birthday packages have failed to deliver promised items (water bottles, shirts, future passes), leading to poor value. Suggested gratuity calculations for parties are misleading, leading to overpaying for minimal service. There are also reports of teens using facilities without paying, which detracts from the value for paying customers.
- Food
- Birthday party packages include food (e.g., pizzas) and drinks.
- Accessibility
- Staff are accommodating to injuries, offering ice and a wheelchair when a child hurt his ankle.
- Safety
- Concerns about safety are significant: lack of supervision for big kids, no monitoring or warning systems, 'useless' security, and unpaying teens running around.
What parents say
"Today I visited Sky Zone with my 2 kids,and was thoroughly disappointed. The facility was dirty everywhere, with no apparent effort to maintain cleanliness. The employees seemed unprofessional and disinterested, often too busy chatting with each other to attend to customers. The lack of management was striking, with big kids running around unsupervised and potentially putting smaller children at risk. There was no monitoring or warning system in place to prevent accidents.The equipment and play areas looked old, torn, and dirty, which made me feel unhygienic and unsafe. Overall, my experience "
a week ago
"This place needs a make over and NEW MANAGEMENT!!!! The attractions are broken and not well taken care of. Trash everywhere,dirty restrooms,big groups of teens just randomly walking in and using the facility without paying no wrist bands or nothing(They weren’t part of a party) then they are running around, play fighting and shouting gang names. Security doesn’t tell them nothing they are useless. Employees jumping/standing on counters like animals. Would not recommend this location. Night of 08/25/24"
5 months ago
"Went for a birthday party and the kids enjoyed the different activities. My son did hurt himself (no fault on the location he is an active kid and hurt his ankle while jumping) the staff was very helpful and got him ice right away, he had difficulty walking and we were offered the use of a wheelchair many times. Later on several other people offered to get us more ice during our stay. We plan on returning again sometime when he heals up. The birthday party room was clean."
a month ago
Reviews sourced from public Google data.
More trampoline parks in Los Angeles
Trampoline Parks Sky Zone Cerritos Trampoline Park
4.8(2,906)4.8 out of 5 stars, 2906 reviews10755 South St, Cerritos
Trampoline Parks Sky Zone Trampoline Park
4.6(2,520)4.6 out of 5 stars, 2520 reviews1314 N Azusa Ave, Covina
Trampoline Parks Sky Zone Trampoline Park
4.4(2,023)4.4 out of 5 stars, 2023 reviews193 N Moorpark Rd Suite A, Thousand Oaks
Trampoline Parks Sky Zone Trampoline Park
4.1(2,927)4.1 out of 5 stars, 2927 reviews7741 Hayvenhurst Ave, Van Nuys