Amusement Parks Open
Sky Zone Trampoline Park
4.2(1,625)4.2 out of 5 stars, 1625 reviews New Orleans, LA
About Sky Zone Trampoline Park
Sky Zone offers a high-energy environment with a variety of trampoline-based activities and obstacle courses, making it an effective way for children to burn off energy. The park includes dedicated areas like a toddler court and has shown recent improvements in equipment, making it a popular choice for active kids.
What parents should know
Summarized from real visitor reviews.
Best for: Parents seeking an active way for their children to burn off energy and get exercise.Families with toddlers looking for a dedicated and relatively safe play area.Quiet weekday visits for a less chaotic experience.Families planning multiple visits per month who can benefit from a membership.Birthday parties, though be aware of potential communication issues regarding booking or access.
Why families love it
- Provides a variety of activities for children, including trampolines and obstacle challenges, which effectively burn energy and offer good exercise.
- Features a dedicated toddler court area, making it suitable for younger children.
- Ongoing efforts to improve and update equipment, with recent installations of new ropes and obstacles, enhancing safety and the play experience.
- Can be relatively empty on weekdays (e.g., Thursdays), offering a less crowded and more enjoyable experience.
- Monthly memberships offer significant cost savings for frequent visitors.
- Variety of jump zones and obstacle challenges to keep kids engaged.
Insider tips
- If considering a monthly membership, thoroughly understand the auto-renewal policy and the specific steps required for cancellation (e.g., potentially needing to create an account in-store).
- Visit on weekdays (e.g., Thursdays) for a less crowded and more relaxed experience.
- Do not rely solely on phone calls to verify operating hours or special events; check their website or social media for potential closures or limited access due to private events or field trips.
- A monthly pass (e.g., $30) is cheaper than a single all-day pass ($35), making it a better value if you plan to visit more than once a month.
Good to know before you go
- Arriving without checking for unannounced closures or limited access due to field trips (e.g., 9-11:30 AM) or private events (e.g., 1-3 PM).
- Expecting responsive customer service for billing disputes, membership cancellations, or general inquiries, as phone and email support are often unresponsive.
- Purchasing passes or memberships without fully understanding the auto-renewal terms to prevent unexpected charges (e.g., $131 for a renewal).
- Weekends or peak hours if you prefer a less crowded environment, unless specific quiet zones are available.
- Frequent issues with customer service, including unresponsive phone lines, unanswered emails, and reports of rude staff interactions.
- Crowds
- Relatively quiet on weekdays, specifically noted as empty on Thursdays.
- Value
- A monthly 'all you can jump' Elite pass costs $30, which is significantly cheaper than a single all-day pass priced at $35. This offers excellent value for families planning to visit more than once a month. However, be vigilant about automatic renewals, as passes can renew for substantial amounts (e.g., $131 mentioned), and cancellation processes can be obscure and difficult.
- Food
- No specific policy mentioned regarding outside food or on-site food options.
- Accessibility
- No specific accommodations mentioned.
- Safety
- Active efforts to improve safety with new equipment, such as new ropes and obstacles, which are noted to make the facility safer for everyone, especially little ones.
What parents say
"This place is ran by alot of kids and the associates do not inform you properly on services. I decided to take my son and his cousins there on March 17. The associates told me she signed me up for th one day pass, because it was going to be the same amount that I paid that day. I told her ok and she told me they had a month to jump free and it expired on its own. Which would've been April 16, on the 16th I was charge again 131. I called the store numerous of times no one answers. I get to the store another associates says, I'm not sure why she didn't tell you it renew on its on. Then she ask d"
a week ago
"staff was very helpful. It was relatively empty on a Thursday. Highly recommend buying the monthly elite pass vs a one day pass. An all day pass is $35 and $30 for a monthly all you can jump 🤷🏻♂️. Remember to cancel it if you don't want want to pay monthly."
3 months ago
"Horrible Customer Service! Today is my daughter’s birthday and since we are Elite members I figured it would be a great chance to take her to the park today. I called yesterday to verify the times, but no one answered. When we got there this morning there was a note on the front door for a field trip from9-11:30. I’m not sure if both doors were locked, but at least one ways and the sign insinuated that it was not open for other members due to the field trip. Therefore, we decided to grab lunch and come back. When we got back there was ANOTHER NEW note on the door for a private event from 1-3pm"
4 months ago
Reviews sourced from public Google data.
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