Sky Zone Westlake

Had my son’s 10th birthday party here this past weekend . They were incredibly busy yet managed to cater to our party well . We bought the VIP party package from 5:30-7:30 . We got into the room about 5:40 due to it having to be cleaned . Before that our party host checked in all the jumpers that were there and gave them all socks and wristbands . We scheduled a time to bring the pizzas and drinks and they were a few minutes late but I didn’t mind because the kids were all jumping . Overall it was a good experience and our host was very kind and accommodating. Will return in the future if my kids decide they want to have their parties there .

My husband, two sons, and I had planned a small gathering to celebrate my older son's birthday on 3-22 at 3 p.m. When we arrived, the parking lot was packed and cars were parked on the main entrance way. We were informed we would have to wait 45 minutes before the 5 kids could jump. I'm like, o.k...not ideal, maybe we can kill some time and eat pizza there first. There were no available tables, and on top of that, they had no pizza - they said the dough had gotten messed up the day before. So I genuinely asked, can we just order a pizza in since we are already in this predicament? Manager said I'd have to pay a $50 fee to bring in my own food! After 30 minutes, I spoke with someone else who was more sympathetic to the situation of 5 kids standing around with nothing to do. He ok'd the pizza order (yay for Pizza by Robert!) and we got our bands, so it was still pretty much 45 minutes in when all was said and done. The kids all had a great time and my son loved his small celebration. I'm grateful we were accommodated, but it was stressful and the bathrooms were really awful, as I've experienced in the past. And the tween we saw wearing a Hooter's shirt pretty much sums up the vibe of this place.

My grandkids loved it there. It was the perfect place to go on Saturday since it's still cold outside and was 🌧. I ended up signing them up for 3 months. The monthly cost was the same as 1 visit, so that's a no-brainer. Nice seeing them get some exercise instead of on tablets and phones.

Decided to go to SZ for a fun work out but as an adult it’s hard to miss how gross this place is. It’s to be expected bc it’s a family place so whatever, I take an Emergen-C and go about my day jumping. What really took me aback was the fact that I fell HARD on my knee in an area w no trampolines (the main lobby) about 50 feet away from six employees in multiple directions. Not a single one noticed because they couldn’t be bothered to look up from their phones or convos. Now imagine if I were a child? Would they have noticed? Doubt it. Anyway. Great work out. Gross building with distracted teens running the building also be prepared to watch your kids closely (as you should)

This place was rough in every way. We bought Groupon tickets, the girl at the counter did not know how to locate what was entered, we asked for a manager to help us we were told there wasn’t one then ten minutes later one came out of the back room thinking we were inquiring about a birthday party. The staff started mopping the floors about 8/8:30 pm and kids were walking in socks getting their feet all wet. The music in the restroom was so loud my granddaughter was crying. They only seemed interested in getting their end of day work done. Guy was vacuuming upstairs and the vacuum was picking up nothing so he spent forever doing it. There was also a cord from the vacuum going across where the kids are running. It was not a good experience. We won’t be back.