Skyline Hotel & Waterpark

Rooms severely outdated. And I'm not talking about just the furniture itself... The adornments and weird grandma quilt at the foot of the bed was a head scratcher as if the 70s is the look they are actually trying to achieve. I was there in a weekday stay so it wasn't busy. The bathrooms weren't great and the bathtubs were basically roadside motel levels of rusty. But it was clean and that is all I care about as far as aesthetics go. The courtyard was actually pretty cool to have to just hang out for a bit when you don't want to be in your room (which you likely won't want to be) but there was a kid on his phone swearing pretty much right next to the security guards who were all too busy hanging out with each other to say anything so I politely intervened with the kid dropping F bombs telling him that I was with my two year old and maybe the language wasn't the greatest. They were fine after that and I was glad that I didn't interrupt the security staffs evening. When we did head back to the room to turn in our room was 26 degrees celsius. We couldn't use the top bunk because it was even hotter than that. I called and politely informed them that our A/C wasn't working and the front desk woman said that they were not willing to turn on the hotel's air conditioning on due to too much prep involved and that they don't want the hotel to get too cold at night... This was on a 26 degree day outside with the sun beating down into the hotel all day. Not only did she say this, but she acted as if I was being a pain in the ass for even suggesting that the room was too hot. The location is great. The water park access is cool. I did meet a couple of cool staff members who I shot the shit with a bit and they seemed to enjoy the job. The cleaning staff seemed to do a good job although there was a half eaten cookie on the chair in the corner, the rest of the room was clean though. One strange thing was everything in the room except the tv was unplugged. After plugging everything back in the I discovered that the TV didn't work properly. I did manage to reset it to get channels in time for the hockey game... Couldn't miss the hockey playoffs. So after helping security out so they didn't have to break their conversation, cleaning up the cookie and crumbs in my room and plugging everything in and fixing the tv, all and all it was ok ... I won't be expecting a pay cheque though. Honestly it just seems like it's a hotel with someone in charge that makes bad decisions or just doesn't make decisions at all. There doesn't seem to be a lot of care apart from a couple of employees. You can stay here to save a few bucks but you will still be overpaying, you may be able to add the work experience to your resume though. It isn't a terrible setup there but to have front desk staff talk to you like you are some inconvenient peasant, even in a short conversation, really just made us want to leave. Also the beds suck.

Wouldn’t Stay Here Again Honestly, this place was a letdown. The staff wasn’t friendly at all, and the whole hotel is super outdated—it smelled like mildew as soon as we walked in. Our first room had dirty sheets and was so hot we couldn’t even sleep. They moved us, but the second room was on the ground floor and still not great. We were told we could open the window for air. We did not feel safe with a window facing the ally. The waterpark looked dirty. The water wasn’t clear, and it didn’t feel clean enough to enjoy. I wouldn’t recommend this spot. It definitely wasn’t worth the money, and I won’t be coming back.

Stayed here for a Friday-Sunday weekend getaway with my two kids, and while the location seemed perfect, that was about the only highlight. The hotel is ideally located—walking distance to all the Clifton Hill attractions and we didn’t need to move the car once we parked. Unfortunately, everything else about our stay was a major letdown. The lobby was dirty and had a strange smell right when we walked in. Check-in was at least quick (maybe because they don't want you lingering too long). The room itself was disappointing. No USB ports anywhere, so charging devices was a challenge—we had to share one regular plug charger between us. The bathroom felt dingy, and the bedding was really thin and not very comfortable. While the bunk beds were a hit with the kids, my queen bed was terrible. But the absolute worst part? The noise at all hours. Constant running and shouting from kids in the hallways and in the indoor “courtyards”—one of which was directly above our room. There was zero effort to enforce any kind of quiet hours, so restful sleep just didn’t happen. If you’re just here to crash between attractions and don’t care about comfort or peace and quiet, maybe it’ll work for you. But if you value sleep and a clean, comfortable space, I’d recommend staying elsewhere.

Place is really nice, and the inside water park is a huge plus! I have a4 start because they didn’t have the AC available for rooms and the room was hot and stuffy…which maid out noses stuffy. Other than that everything was awesome! Location is perfect and everything is near by! Will decently visit again but will bring my own travel fan!

I expected that this hotel would not be the best, and I was definitely right. The rooms were not very clean and were definitely older and not very well maintained. There were a lot of small things that made it feel like it just hadn’t been cleaned very well and I wasn’t comfortable walking around barefoot in the room. The beds were small, but actually pretty comfortable. The rooms were INCREDIBLY hot without any proper temperature control. We were woken up every morning before 7am, by kids running around the top level of the courtyards- which is where our room was. We were told the courtyards couldn’t be occupied after 10pm when we were sitting there quietly, and we were told we couldn’t have the door to our room propped open because it was too loud- but no attempt to work out any issues with the temperature or other noise complaints or issues we had. We had two separate bookings under our group block and were told we would have to check back in again instead of having the hotel combine the bookings- my husband asked to make sure that the second booking was under the group rate and initially they said no- even though it has been booked under the group rate. He had to make a complaint to a manager in order to get this rectified. The water park was also not well maintained and did not feel clean or taken care of. They handed out diapers to every single child entering the park, which was uneasy feeling at best. The park was expensive, as was the hotel, and for the cost of it, it was definitely not worth the money at all. The redeeming qualities are that it’s fairly easy to get to Clifton hill from there, even though the signage for the hotel and parking is not very clear and there are a lot of smaller roads that loop in and around there. The courtyard areas were great for kids, however the couches were all very noticeably stained, the carpet was old and everything just felt dirty and not maintained. What a gem this place could be if some investment to upkeep and maintenance was made.