The Grove Resort & Water Park Orlando

Honestly I do not understand how this hotel could be rated as a 4 star. I’m pretty shocked by how deceiving the pictures are. This place is old, run down, and so poorly laid out. Everyone gets lost pretty much the entire time. I thought it was just my family and then I watched pretty much all the other guests struggle the same way. The rooms are so beat up. Furniture is scratched, dented, missing paint and is super dated. Carpet is old and dirty. We had hair everywhere when we arrived. Even on the plates in the cabinet. All of our sheets and towels had stains and weird crusty stuff on them. I had them bring a fresh bag to our room. Took approximately an hour and the new bag was even worse. The water park said it closed at 8. It was even advertised through the park but then they kicked us out at 6:45 and said they close at 6:50. Very specific time. Which was fine because the lazy river was disgustingly. The water was brown and had so much mulch in it. Water pressure is terrible. Good luck showering a kid. Save yourself the trip and head to Great Wolf Lodge in Naples because this is a waste of money! Oh and stairwells and parking garage had puke everywhere. So gross.

I would not recommend staying at this hotel. I can't wait to never go back! The property was not created as a hotel- it looks like they were meant to be apartments and they changed their minds last minute to make it a hotel. You might not think that would be a big deal but think about how many times you come and go from your home/apartment vs how many times you go to and from your hotel room. Much more movement in a hotel so you have to have more elevators that function at a higher capacity. If you do not have kids and are on a lower floor- you should not have an issue but with a stroller or on a higher floor- you will be screwed. Be prepared to wait in a line for the elevators and finding yourself hauling everything to the next elevator (not close) when one is broken like it was for us. Also the walls are super thin and you can hear everything in the room next door. Another huge issue I had with the property is security. During our stay, the TV displayed an incorrect room number and name- when I informed the front desk, they made it seem like it happened all the time and shrugged it off. The Operator was condescending and was explaining why this would happen; that the room was not set up properly. Well I don't really care how the room was setup- I do not trust that our name and room number is not displayed in a random room of the hotel. So if you want the rooms near you to know your name and room number- def check this hotel out.

Stayed at the grove, was assigned a room in the Terraces which is not connected to the the main hotel or any main building. (Its pretty far from everything) Although the hotel does say they have internal shuttles running from 9-? Every 30 min, please don't count on it. There was no one at the front desk of the terraces upon our arrival or departure. Arrival was 1030pm, departure was 330am, i did go to the main lobby asked if someone would be there to check us out and they assured they have since (2days ago) changed their policies to have someone there. During the day, i asked the front desk if someone would be there at 330am, and he said yes, i will be here all night. Obviously, no one was there at 330. The esthetic of the hotel is gorgeous, the pools are beautiful, and the staffing is plenty, but management is extremely lacking. You can go to the main lobby and there will be staff galore walking around chatting, but if you need anything outside of that lobby be it shuttle, food, question, assistance do not count on it! Prices of the market have no tags, so you pay whatever the register says, ex. Sunbum sunscreen 6oz was $20. So, plan to pay at least 2x value. Ok , it's a resort. I get it, but at least mark everything so people know! Overall, our stay was mediocre. If you stay, request a main resort room, not the terraces. Otherwise plan to get your steps in.

Stayed here early April 2025 for 5 days. The good: The family 3 bed suite was very spacious overlooking the pool, and had everything needed. Plenty of carparking available ($30 per night.) Staff were friendly and helpful. Location was convenient for Disney parks. The not so good: Apartment was dated with quite a few broken/not working items. Blinds, lamps, sockets etc. We had to ask for toiletries/ towels as these had not been provided. Everything onsite was incredibly expensive. There were not enough sunbeds and many were in the shade. You had to queue early for the small waterpark if you wanted a sunbed. Overall we did enjoy our stay but would rate this as a 3 star place. We wouldn't return here.

So the grove was excellent. Great activities for kids, and a wonderful resort. Dalijiah was a wonderful help by the springs, he’s the man. Eric at the floride was a vibe assisted in my daughter, sister, and myself with the floride which was so fun and worth every penny! Nina at the hair braid hut was amazing, my daughter was thrilled with her hair. Rashad the recreation manager handled a busy day with grace. Finally Ethan was our wonderful server at our Cabana at the water park (highly recommend) great way to spend the day at the water park but still have shade and space. The staff here are incredible.