Indoor Water Parks Open
The Grove Resort & Water Park Orlando
4.1(8,049)4.1 out of 5 stars, 8049 reviews Orlando, FL
About The Grove Resort & Water Park Orlando
The Grove Resort & Water Park offers a spacious resort aesthetic with beautiful pools and a variety of activities for kids, supported by specific highly-praised staff members. However, the overall experience is significantly hampered by widespread maintenance issues, cleanliness problems, poor guest services, unreliable infrastructure (elevators, shuttles), and high on-site prices, leading to a generally negative value perception for most guests.
What parents should know
Summarized from real visitor reviews.
Best for: Families seeking a spacious suite near Disney parks, with the understanding that on-site quality and service may be inconsistent.Guests who prioritize specific water park activities and are willing to pay extra for cabanas or specific experiences.Visitors who value aesthetically pleasing pools, despite other maintenance issues.School-aged children and teens: Specific activities like the Floride and hair braiding hut are mentioned as enjoyable for daughters/sisters, implying suitability for this age range.Families with young children: Water park and pools are generally suitable, but cleanliness and water pressure issues could be a concern.
Why families love it
- Specific staff members (Dalijiah, Eric, Nina, Rashad, Ethan) are highly praised for their excellent service and positive interaction with families.
- The Floride activity is described as fun and worth the money for older kids/teens.
- Cabana rental at the water park provides shade, space, and dedicated service (highly recommended by one reviewer).
- The hotel's aesthetic and pools are visually beautiful.
- Family 3-bedroom suites are very spacious and well-equipped.
- Location is convenient for Disney parks.
Insider tips
- Consider alternative resorts like Great Wolf Lodge in Naples for a better experience.
- If staying, request a main resort room instead of the Terraces to avoid being far from amenities and relying on unreliable shuttles.
- Be prepared to wait for elevators, especially with strollers or on higher floors, or choose a lower floor if you don't have kids.
- Do not count on internal shuttles; plan to walk if staying in the Terraces or needing to move between buildings.
- Bring your own toiletries and towels or be prepared to ask for them repeatedly.
- Plan to purchase essentials (like sunscreen) off-site before arrival, as on-site market prices are double retail and often unmarked.
Good to know before you go
- Families with high expectations for cleanliness, modern amenities, or consistent service.
- Families with strollers or staying on higher floors who rely on functional, quick elevators.
- Guests sensitive to noise, as walls are thin.
- Anyone prioritizing security, given the reported TV display issue.
- Staying in the Terraces building if you prefer to be close to the main facilities or rely on hotel shuttles.
- Crowds
- Elevators can have long lines and waits.
- Value
- Poor value overall, with many guests considering it a 'waste of money.' Car parking is $30 per night. On-site market items are significantly overpriced (e.g., Sunbum sunscreen 6oz for $20, plan to pay 2x value). While some specific activities like the Floride are deemed 'worth every penny,' the general cost of stay combined with widespread issues and expensive on-site amenities makes the overall value proposition very low.
- Food
- On-site market available for food/snack purchases, but items are expensive and often unmarked.
- Accessibility
- No specific positive accessibility accommodations mentioned.
- Safety
- Significant security concern reported: TV in room displayed incorrect room number and guest name, and front desk dismissed the issue, causing distrust in privacy and security.
What parents say
"Honestly I do not understand how this hotel could be rated as a 4 star. I’m pretty shocked by how deceiving the pictures are. This place is old, run down, and so poorly laid out. Everyone gets lost pretty much the entire time. I thought it was just my family and then I watched pretty much all the other guests struggle the same way. The rooms are so beat up. Furniture is scratched, dented, missing paint and is super dated. Carpet is old and dirty. We had hair everywhere when we arrived. Even on the plates in the cabinet. All of our sheets and towels had stains and weird crusty stuff on them. I "
a week ago
"I would not recommend staying at this hotel. I can't wait to never go back! The property was not created as a hotel- it looks like they were meant to be apartments and they changed their minds last minute to make it a hotel. You might not think that would be a big deal but think about how many times you come and go from your home/apartment vs how many times you go to and from your hotel room. Much more movement in a hotel so you have to have more elevators that function at a higher capacity. If you do not have kids and are on a lower floor- you should not have an issue but with a stroller or"
2 weeks ago
"Stayed at the grove, was assigned a room in the Terraces which is not connected to the the main hotel or any main building. (Its pretty far from everything) Although the hotel does say they have internal shuttles running from 9-? Every 30 min, please don't count on it. There was no one at the front desk of the terraces upon our arrival or departure. Arrival was 1030pm, departure was 330am, i did go to the main lobby asked if someone would be there to check us out and they assured they have since (2days ago) changed their policies to have someone there. During the day, i asked the front desk i"
a week ago
Reviews sourced from public Google data.
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