The Mortuary Haunted Mansion

Name: The Mortuary Haunted Mansion
Address: 4800 Canal St, New Orleans, LA 70119, USA, New Orleans, LA, US
Telephone: (504) 483-2350
Rating: 4.2

4.2(717) New Orleans, LA

Directions Website

About The Mortuary Haunted Mansion

The Mortuary Haunted Mansion offers an intensely frightening, top-tier haunted house experience, comparable in creative and scare level to nationally ranked haunts. It stands out for its vivid characterization by dedicated actors, meticulously designed props, endless jump scares, and impeccable multi-level staging. Beyond the scares, guests consistently praise the exceptionally professional and helpful staff who go above and beyond, from assisting overly scared guests to retrieving lost items.

What parents should know

Summarized from real visitor reviews.

Best for: Adults and mature teenagers (16+) seeking an intense, top-tier Halloween haunted house experience.Haunted house enthusiasts and thrill-seekers looking for genuine scares.Out-of-state visitors looking for a memorable and highly-rated NOLA haunted attraction.Groups of friends or family (with age-appropriate members) wanting a shared, high-adrenaline scare experience.**Not suitable for young children (under 13-16):** The reviews strongly indicate a high scare factor, intense frights, and scenes designed to genuinely scare, not entertain young children. It is not a 'kid-friendly' Halloween activity in the traditional sense.

Why families love it

Extremely high scare factor with pervasive and well-thought-out jump scares; two guests reportedly left from the first room due to fear.
Vivid characterization and dedicated performances by actors, creating an immersive experience.
Impeccable ambience, staging, and outstanding, craftily designed props throughout corridors and rooms.
A multi-level experience with twists and turns, including upstairs and downstairs areas.
Exceptional, professional, and helpful staff who assist with lost items (e.g., retrieving a phone from an 'inhospitable place'), escort guests to restrooms, and expeditiously help overly scared guests exit.
Pre-show entertainment in the general admission waiting line, including photo opportunities with 'un-alive' costumed characters and statues like La Señora Muerte.

Insider tips

Purchase general admission tickets online to receive a VIP card, which grants year-long access to related venues.
Consider purchasing VIP tickets to potentially avoid long lines, especially during peak season, although general admission lines may not always be excessive (e.g., opening night).
Be prepared for an extremely high scare factor; if you or your children are easily frightened, this might be too intense and you may need to leave early.
Take advantage of photo opportunities with characters and statues in the general admission line while waiting.
Staff are highly responsive if someone in your group gets too scared and needs to exit.

Good to know before you go

Young children, children under 13-16, or anyone who dislikes jump scares, intense frights, or macabre themes.
Individuals who are easily frightened or prone to panic in scary situations, as the experience is designed to be genuinely terrifying.
Families expecting a mild, kid-friendly Halloween attraction; this is a serious and intense haunt.
The scare factor is explicitly high and intense, causing some guests (even adults) to leave early due to extreme fear, making it unsuitable for easily frightened individuals.
Wait times can be long during peak times (e.g., Friday before Halloween).

Crowds: Can experience 'good crowd' and 'long but crazy to say enjoyable' wait times on peak nights, such as the Friday before Halloween.
Value: The experience is described as 'well worth the cost of admission'. Purchasing general admission online provides a VIP card, enhancing value by offering up to a year's worth of access to related venues. VIP tickets are available as an option to avoid potentially long lines.
Food: Delicious (and strong) alcoholic drinks are available at specific events ('Tales of the Macabre') or in the post-lounge area. No information is provided regarding outside food or non-alcoholic beverages within the main attraction.
Accessibility: No specific accommodations for wheelchairs or sensory needs are mentioned. The multi-level layout ('upstairs and down') and mention of an 'inhospitable place' for a lost phone suggest some areas may not be fully accessible.
Safety: Professional and attentive staff monitor the experience, assisting guests to restrooms and expeditiously helping those who become too scared to continue exit the house.

What parents say

Samantha Siegel

5.0

"Attended the Tales of the Macabre event here and it was a fantastic experience. The drinks were delicious (and strong), actors and staff were lovely, and the ambience/staging was impeccable throughout the corridors and post lounge area. Highly recommend!"

a week ago

A A

5.0

"THE GREATEST OF THE GREAT for the Halloween season. The actors took their time to vividly characterize the theme of this 'haunted' mansion. Every turn is filled with the intended fright, that is, as soon as you think you'd be able to recover, here comes another 'un-alive' and/or craftily designed prop. It's well worth the cost of admission, even better when you choose to purchase the general admit online option. In that case, you receive a VIP card which gives you access to up to a year's worth of related venues. In the general admission waiting line, you can take pictures of and with La Señor"

5 months ago

Joshua Reyher

5.0

"Had a great time! Friday before Halloween, good crowd and wait was long but crazy to say enjoyable! First thing scare factor…high! We’re not through first room and two of the group were sooo scared they had to leave! The fear in their eyes was palpable! Now the staff!! Wonderful professionals! While waiting line, some needed to use the lieu and the happily escorted them there and back! We had incident where someone lost a phone in an inhospitable place! Lance and Chad went well beyond helping us and retrieve the phone. They then took extreme measures and succeeded in making a memorable"

6 months ago

Reviews sourced from public Google data.