The Salvation Army Ray and Joan Kroc Center Phoenix

This place is amazing. I took my grandkids, we had 7 people in our group the total for entry 89.00. The kids swam, rock claimed, played in the game room, and just ran around and had fun all day. The building is clean, the restrooms are clean, The employees are always helpful and accommodating. Thank you for having my family we had a great time. I would definitely recommend.

I took my 1 and 2 year old swimming at The Kroc Center last weekend. The place altogether is awesome!! So big, so much to do and staff was super friendly!! The water in the indoor pool was colder than I expected and was a little uncomfortable but my 2 year old didn't let it stop him from having a blast. Grandma and I even took a ride down the 3 story high enclosed slide. We both laughed like kids!! I can't wait to return, with or without my children. Lol

Our family loves the Kroc center! I love the fitness center, the variety of classes offered for the kids, and the super clean facility. The staff is always so friendly and welcoming. If there is something to suggest is a separate parking for members during sports or other events going on. I understand that sports and other events rent out the space, but then it is really difficult for paying members to find parking. Other than those isolated events, the Kroc center continues to be amazing!!!

I’ve donated to the Salvation Army for years. But shopping at this location is not always a good experience. While I appreciate the variety and amount of clothing options for women and men, the racks are WAY over packed. It’s hard to look at anything cause it’s so packed. Household items are limited and next to no baby/toddler clothes. It looks like they are doing the bins now too, but not a great setup especially with the giant chain link fence surrounding it. Also, employees are not polite at all and most of the time actually quite rude. Not a horrible thrift store, but not great.

Honestly, I’m really disappointed with how things are run here. The payment system is a complete mess, and the staff at the front desk are rude and inconsistent. They pick and choose who they want to charge—I saw plenty of kids come in without issue, but my child was stopped multiple times until I paid. It felt targeted and unfair. To make matters worse, they charge $15 per person just to enter. That’s outrageous, especially in times like these when families are already struggling financially. This is supposed to be a community-centered space, but instead, it feels like they’re taking advantage. When someone brought up the issues with the payment system and the CashApp not working, the owner’s response was literally, “I don’t know what to tell you guys.” No accountability, no help—just attitude. And to top it off, they don’t even take card payments. It’s just unprofessional all around. Do better.