The Wizard's Chest

Name: The Wizard's Chest
Address: 451 Broadway St, Denver, CO 80203, USA, Denver, CO, US
Telephone: (303) 321-4304
Rating: 4.8

4.8(3,584) Denver, CO

Directions Website

About The Wizard's Chest

The Wizard's Chest offers an enchanting, two-level retail experience specializing in board games (nostalgic to new), puzzles, magic tricks, and an extensive costume emporium perfect for Halloween or imaginative play. It's a destination for unique gifts and immersive browsing, known for its magical ambiance and helpful staff, making a visit feel like an activity in itself.

What parents should know

Summarized from real visitor reviews.

Best for: Halloween costume and accessory shopping (wigs, face paint, garb)Finding unique gifts for children, teens, or adults interested in games, puzzles, or fantasy (e.g., D&D dice, board games)Spending a leisurely afternoon browsing and exploring a magical retail environmentFamilies looking for an engaging outing that feels like an activity, not just shoppingPeople in Denver looking for a unique, local, family-run business with character

Why families love it

Two dedicated levels for shopping and exploration (games/puzzles/magic downstairs, costumes upstairs)
Wide variety of items including board games, puzzles, magic tricks, D&D dice, and costumes/accessories
Competitive pricing on specific items (e.g., D&D dice prices are 'right on' with online stores)
Extremely helpful and friendly staff who offer recommendations ('sweet as pecan pie')
Enchanting and immersive 'fairy tale' ambiance ('grand ol’ plantation house spun from fairy tales')
Strong focus on customer service from the crew (excluding manager's handling of rewards issue)

Insider tips

If planning to use the rewards program, verify ALL terms and conditions (especially discount application) directly with management in writing before making purchases to meet spending thresholds.
Be prepared to browse and discover unexpected items, as the store is designed for exploration.
Utilize the knowledgeable staff for game recommendations or assistance with finding specific items.

Good to know before you go

Making significant purchases solely to achieve rewards program thresholds without absolute clarity on terms, as the program has proven to be misleading.
Visiting if you are specifically relying on a store's loyalty program for future discounts without verifying terms rigorously.
If you have low tolerance for potential customer service issues related to miscommunication on promotions.
Rewards program is highly misleading: 40% discount advertised for an 'entire future order' actually applies to only 'one specific item'
Staff initially provided incorrect information regarding rewards program terms

Crowds: Reviews mention 'spending part of an afternoon looking' and 'wandering around,' implying a comfortable environment for browsing rather than consistently overwhelming crowds, though peak times are not specified.
Value: Pricing for specific items like D&D dice is competitive and 'right on' with online alternatives. The rewards program advertises a substantial 40% discount for spending $1,500, which *sounds* high value, but its misleading application (single item vs. entire order) severely diminishes its actual value and can lead to frustration and feeling deceived. No general admission fees as it's a retail store.
Accessibility: Features an immense ramp dedicated to including all shoppers of all needs, indicating strong wheelchair and stroller accessibility between its two levels.
Safety: No specific safety measures for children (e.g., monitored play areas, wristbands) are mentioned, as it is primarily a retail store.

What parents say

jjgems101

5.0

"Awesome place! Two levels of games, tricks, and puzzles. I was able to find my son a really nice set of D&D dice, and when compared online, the price was right on... and I didn't have to wait for them. Really helpful crew. Customer service is fantastic!"

2 weeks ago

Paul Marshall

5.0

"I love this place. They have all of the coolest stuff and there is something for everyone. Puzzles, games, costumes and magic. Great place to bring kids and spend part of an afternoon looking at all the cool stuff they have."

a month ago

Grace Pedersen

5.0

"Found several gifts I didn't know I was looking for while just wandering around and admiring the space. BIG SHOUT OUT for how much floor space is dedicated to the immense ramp for including all shoppers of all needs"

a month ago

Reviews sourced from public Google data.