Tito's Playland
Overview
Expert Summary
Detailed Insights
Tito's Playland offers an arcade-style experience that can be enjoyable on quiet weekday evenings, particularly if parents prioritize good customer service and a clean environment over a fully functional or extensive game selection. However, it falls short of expectations for a larger 90s arcade and has significant operational and safety concerns.
Key Highlights
- ✓Customer service is described as 'good' or 'great' (Reviews 4, 5).
- ✓Can be 'VERY clean' with staff actively spraying and wiping machines down, especially on less crowded nights (Review 5).
- ✓Potentially uncrowded on weekday evenings (e.g., 'Thursday night,' Review 5).
- ✓Located within a shopping center that includes a large group dance stage (Review 5).
Standout Features
- ⭐Reported good to great customer service (Reviews 4, 5).
- ⭐Active cleaning by staff on some visits, especially during quieter times (Review 5).
- ⭐Located in a shopping center which also features a dance stage for large group activities, offering potential alternative entertainment nearby (Review 5).
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Visit on a weekday evening (e.g., Thursday night) for a potentially cleaner and uncrowded experience, even if many games are broken (Review 5).
- →Be prepared for many games to be non-functional, poorly maintained, or requiring staff intervention (Reviews 1, 5).
- →Factor in potentially high costs, as games are $2 per play and can add up quickly, especially with broken machines (Review 1).
- →Do not expect a large arcade; the venue is described as a 'small room with hardly any games' (Review 2).
- →Parents of young children using play structures should be aware of a 'No adults' rule and potential staff unhelpfulness or language barriers in emergencies (Review 3).
Things to Consider
- ⚠Many games are 'poorly maintained,' 'busted,' 'broken,' or not even on (Reviews 1, 5).
- ⚠Specific game malfunctions include broken screens on half of the games, inconsistent pricing (e.g., one skee ball 1 credit, another 4 credits), missing items (no ball in ball drop game), and no prizes (mega stacker) (Review 1).
- ⚠Games frequently register credits but fail to start, requiring staff assistance (Review 1).
- ⚠The cost can become 'expensive very fast' with games costing '$2 to play' (Review 1).
- ⚠Cleanliness is inconsistent; some visits report 'loads of dust on games' and a floor that 'hasn't been vacuumed in a week,' making it 'an allergic person's nightmare' (Review 1).
- ⚠A significant safety hazard was reported: the emergency exit was left 'wide open unattended with children running around' while supplies were brought in (Review 1).
- ⚠The venue is described as a 'small room with hardly any games' and does not resemble the 'decently sized 90s arcade' it was advertised as (Review 2).
- ⚠A staff member reportedly had a 'communication barrier' (speaking only Spanish) and was unhelpful when a 3-year-old was stuck in a playground (Review 3).
- ⚠Staff reportedly enforced a 'No adults' rule on a playground even when a child was in distress, refusing to help the crying 3-year-old and calling security to remove the parent for attempting to assist (Review 3).
Price & Value
Games cost $2 per play, which is reported to become 'expensive very fast' (Review 1). This value is diminished by numerous broken, poorly maintained, or non-functional games (Reviews 1, 5). Pricing is described as 'less than or compatible to Dave and Busters' (Review 5), but the high rate of broken games significantly reduces the value for money. Hidden costs include credits spent on games that don't start, requiring staff intervention (Review 1).
♿Accessibility & Special Needs
- •A significant language barrier was reported with a staff member who could only speak Spanish, hindering assistance for English-speaking parents (Review 3).
- •No specific accommodations for disabilities or special needs are mentioned; the reported staff interaction regarding a child stuck in a playground suggests potential difficulties in communication and support for those needing assistance (Review 3).
🍎Food & Drink Policy
- •Not explicitly stated. One review noted people bringing in supplies through an emergency exit, but it's unclear if this was for a party or general outside food (Review 1).
🚗Parking Info
- •Located in a 'shopping center' (Review 5), implying shopping center parking is available, but no specific details on capacity or cost were provided.
👥Crowd Levels
- •Can be 'hardly anyone there' and 'only 3 other kids in the arcade' on a Thursday night (Review 5), suggesting quiet weekday evenings.
- •The adjacent dance stage area in the shopping center can be 'packed,' but this did not affect the arcade's crowd level during the reported visit (Review 5).
🛡️Safety Features
- •Significant safety concern reported: emergency exit left 'wide open unattended with children running around' (Review 1).
- •Staff reportedly enforced a 'No adults' rule on a playground even when a 3-year-old was stuck and crying, and called security to remove the parent for helping their child (Review 3).
- •No positive safety measures (e.g., active supervision of play areas, secure entry/exit procedures) were explicitly mentioned.
⏰When to Avoid
- • If you expect a wide selection of fully functional arcade games or a large venue matching a '90s arcade' advertisement (Reviews 1, 2).
- • If your child has allergies, due to reports of dust and poor floor cleanliness on some visits (Review 1).
- • If you are concerned about significant safety issues like unattended emergency exits (Review 1).
- • If your child might need direct adult assistance on playground structures, as staff may enforce a 'No adults' rule even in distress and may have communication barriers (Review 3).
- • If you are on a tight budget for game play, due to $2 per game cost and frequent game malfunctions (Review 1).
Pricing/Package/Events
What People Say
What's Great
- Fun and entertaining activities (mentioned in 2 reviews)
- Great for birthday parties (mentioned in 2 reviews)
- Spacious play areas (mentioned in 3 reviews)
Areas for Improvement
- Pricing can be high (mentioned in 5 reviews)
Recent Reviews
Shaun Keefe
6 years agoThis place has the potential to be great. But with games that cost $2 to play, it becomes expensive very fast. We came to attend a birthday party being held here. During our visit, most of the games were poorly maintained. The screens on half of the games were broken so that you could not see how much it cost to play. Some games were inconsistently priced. One of the skee ball games was labeled as 1 credit, and the one next to it was labeled as 4 credits. The ball drop game didn't even have a ball in it. The mega stacker game did not have any prizes. Some games weren't even on. On multiple occasions, we had to get the attendant to help us because the game would register taking your credit but would not start the game. The games had loads of dust on them. This place is an allergic person's nightmare. The floor looks like it hasn't been vacuumed in a week. About half way through the visit, some people started bringing in supplies through the emergency exit, leaving the door wide open unattended with children running around. I have added photos. Overall this was not a good experience. Will not be returning. Don't waste your time here.
Daisy OM
7 months agoDefinitely wasn’t what we expected. We were in the area and wanted to do something fun. We thought we were walking into a decently sized 90s arcade as that’s what this place was advertised to us as. We thought it would have tons of different games but really it’s just a small room with hardly any games that resemble the 90s. We honestly walked around just to make sure we weren’t missing anything and then turned around and walked out the door. It has the potential to be better. I’d say save your time and money and just go elsewhere.
Amina Mammadova
5 months agoWe were there with our kids(5 years and 3 years old) my 3 years old stuck in a playground and I run to help her there was a lady that couldn’t speak in English she was so rude and speak only in Spanish. She point the sign that “No adults” but the same time not helping to get down my crying 3 years old up there. And she call the security and said get out with her hand. I WILL NEVER GO THERE. It was the worst experience I have ever had.
Gadi Lopez
a month agoIt’s fun for the kids. And good costumer service
Dusty Jenkins
a year agoWe had a great experience on a Thursday night. Customer service was great, hardly anyone there, and VERY clean. I was actually surprised to see the clerk spraying and wiping machines down. It’s in shopping center where there is a dance stage for large group dancing like Cupid shuffle stuff… that part was packed but only 3 other kids in the arcade while we were there. Many of the games were busted or broken but we had a good time without a crowd :) I think pricing was less than or compatible to Dave and Busters