Urban Air Trampoline and Adventure Park

Name: Urban Air Trampoline and Adventure Park
Address: 3876 E Lanark St, Meridian, ID 83642, USA, Boise, ID, US
Telephone: (208) 278-2005
Rating: 3.8

3.8(1,220) Boise, ID

Directions Website

About Urban Air Trampoline and Adventure Park

Offers a variety of adventure park activities including trampolines, laser tag, mini golf, and a rock wall, which could provide active fun for children if the facility were properly maintained and staffed. However, current operations are heavily criticized.

What parents should know

Summarized from real visitor reviews.

Best for: Families seeking a wide variety of active play options who are not easily deterred by significant cleanliness issues, frequent equipment malfunctions, and poor customer service.A very short, spontaneous visit if children are highly independent and can entertain themselves despite numerous operational shortcomings.Primarily suitable for school-aged children (a 6-year-old's birthday party was mentioned) and pre-teens due to activities like trampolines, laser tag, rock climbing, and mini-golf. However, older children may become bored quickly due to broken equipment and long waits.

Why families love it

A decent amount of trampolines for jumping activities.
Features a range of activities including laser tag, mini golf, a rock wall area, basketball trampoline, and a virtual area.
Sells pizzas and snacks on-site (though availability is highly inconsistent).
Several bathrooms are available for use.
Variety of activity zones: includes a decent amount of trampolines, laser tag, mini golf, a rock wall area, a basketball trampoline, and a virtual area (though the VR is consistently non-functional).
Multiple bathrooms available on-site.

Insider tips

Adjust expectations for cleanliness; reviews consistently highlight dirty conditions, trash, and poorly maintained facilities.
Do not rely on specific attractions like VR or laser tag; they are frequently broken or have limited functional equipment, leading to boredom and long waits.
Be prepared for potentially unhelpful, unfriendly, and disengaged staff, especially if celebrating a special occasion.
If accessible parking is required, be aware that spots are often misused and not enforced by staff.
Consider bringing your own snacks and drinks, as the on-site snack bar is often out of stock, limited, and overpriced.
Avoid booking birthday parties here, particularly VIP packages, due to absent hosts, unfulfilled promises (e.g., balloons), and overall poor service for a high cost (over $600 reported).

Good to know before you go

Birthday parties, especially if you expect friendly staff, dedicated hosts, functional amenities, or advertised inclusions (e.g., balloons) for a premium price.
Visits where cleanliness, functional equipment (especially VR, laser tag, dodgeball), or good customer service are high priorities.
Families with children who get bored easily by long lines or limited play options due to broken attractions.
Anyone relying on accessible parking, as designated spots are frequently unavailable due to misuse and lack of enforcement.
If you expect good value for your money, as the facility is described as overpriced for its rundown condition and poor service.

Crowds: While not explicitly detailed as 'crowded times,' issues such as the need for more adult seating on the lower level, and hour-long lines for laser tag due to broken equipment, suggest that the facility can feel crowded or poorly managed during peak times, leading to frustration and boredom.
Value: High entry fees, reported at $30.99 per child and over $222 for 6 kids for 2 hours (implied socks included). VIP birthday parties cost over $600 (including tip). Consistently described as 'very overpriced' and 'more expensive than others in the area' given the rundown, dirty facilities, frequent broken equipment, limited snack bar stock, and poor staff service. The overall consensus is that the experience does not meet expectations for the price paid.
Food: An on-site snack bar sells pizzas, sodas, pretzels, popcorn, chips, and dipping dots. However, many items are frequently out of stock, limited, and overpriced. No explicit 'no outside food' policy is mentioned, but given the stock issues, bringing supplementary snacks might be advisable.
Accessibility: Designated handicapped parking spots are available but were reported as 'ALL taken by people that didn’t have a handicap sign,' indicating a significant issue with enforcement and availability for those who need it.
Safety: Significant safety concerns reported: bubbling flooring is explicitly identified as a 'trip hazard.' The general lack of cleanliness, 'Jimmy rigged' repairs, and lack of 'pride in ownership' raise serious concerns about the safety and maintenance checks for attractions like the zip line and air obstacle course. Sanitizer dispensers in party rooms were reported as broken, posing hygiene risks. No positive safety measures were highlighted by reviewers.

What parents say

Elizabeth Klemer

1.0

"I came and spent $30.99 a piece on 7 kids to give my son a good birthday and here is how it went… I have a handicapped son and ALL The parking spots that were handicapped were taken by people that didn’t have a handicap sign. Everything was out such as the ice machine wasn’t working. The pretzels were gone. There was no more popcorn no more chips. They were out of ice. They were out of dipping dots. The Young staff have no idea how to handle situations and just walk away when waiting for sodas and they don’t even finish your order. Definitely do not waste your money."

2 months ago

Dorinda Hunsaker

2.0

"The whole place is run down and dirty. The flooring is bubbling up and a trip hazard. The ball pit is filthy with torn lining coming through and half the balls are deflated. Very overpriced, especially for as rundown and dirty as it is. They need more seating for the adults, especially on the lower level between the rope climbing and soft play area. It would not take much to add a row of benches there. The snack bar is very limited and overpriced."

a month ago

Isabella Spencer

2.0

"Pro: decent amount of trampolines, laser tag, mini golf, rock wall area, basketball trampoline, virtual area. They sell pizzas and snacks, several bathrooms 👍🏼 Con: THEY DONT CLEAN THE PLACE !! The mats are dirty! There’s trash on the floors, there’s things Jimmy rigged back together. There’s no pride in ownership! The bathrooms are dated and dirty! I would be terrified to turn on lights in the mini golf area 😳 What comes to mind is germs!! We go several times a month so I see the same dirt and grim. Which we make me worried about the safety of their zip line as well as the air obstacle co"

5 months ago

Reviews sourced from public Google data.