Trampoline Parks Open
Urban Air Trampoline and Adventure Park
4.0(657)4.0 out of 5 stars, 657 reviews San Antonio, TX
About Urban Air Trampoline and Adventure Park
Urban Air offers extensive trampoline and adventure activities like obstacle courses and dodgeball, providing a highly active and potentially fun experience for families. It can offer good value, especially through online packages that combine entry, food, and socks, allowing for extended play sessions. When staffed well, birthday parties can be a blast, and the venue offers a chance for parents to participate and stay fit with their children.
What parents should know
Summarized from real visitor reviews.
Best for: Birthday parties, especially where a good host is critical for a fun experience (Review 1).Families with children aged 3-8 looking for an extended active play session (up to 5 hours) (Review 2).Families seeking summer fun or a way to stay active together, including parents (Review 3).Groups looking for a venue with varied trampoline-based activities and obstacle courses (Review 3).Suitable for a range of ages from young children (e.g., 3-year-olds) to elementary school kids (7 and 8-year-olds) (Review 2).
Why families love it
- Fantastic birthday party hosts are capable of making events enjoyable (Review 1).
- Some staff members are genuinely kind, helpful, and empathetic, even assisting with lost items (Review 1, Review 5).
- Facilities are clean (Review 3).
- Offers a variety of activities including trampolines, obstacle courses, and dodgeball (Review 3).
- Promotes a safe environment for kids (Review 3).
- Front desk staff can be polite (Review 4).
Insider tips
- Utilize online pricing for better value packages (Review 2).
- Arrive early to avoid potential crowds (Review 2).
- Be prepared to purchase Urban Air branded trampoline socks, as personal socks (even with grip) may not be accepted, and advertised 'better quality' might be misleading (Review 4).
- If planning a birthday party, expect a dedicated host to facilitate the fun (Review 1).
- If facing an issue with an employee, seek out a different manager, as some are reported to be very professional and helpful (Review 5).
- Consider purchasing a membership for frequent visits (Review 3).
Good to know before you go
- Visiting if you are sensitive to highly inconsistent or overtly rude staff behavior (Reviews 1, 4, 5).
- Expecting to perform flips or advanced tricks on trampolines, as these activities may be restricted (Review 4).
- Paying for specific attractions (like 'Wipe-out') without confirming they are operational, as they might be closed (Review 4).
- Visiting if you expect a consistently welcoming atmosphere, especially for older children who might be loud (Review 4).
- Peak times, as it can get crowded (Review 2).
- Crowds
- Can get crowded; advice is to 'go early' to mitigate this (Review 2).
- Value
- Offers strong value with online packages, such as approximately $90 for 5 ultimate passes, a large pizza, 5 large Icees/sodas, and 5 pairs of socks, providing up to 5 hours of entertainment (Review 2). This is described as 'worth every penny' and 'best value for cool summer fun' (Reviews 2, 3). However, there's a hidden cost for mandatory Urban Air branded trampoline socks, even if customers have their own, perceived as an unnecessary charge for similar quality products (Review 4). Adults can receive a discount (Review 4). Memberships are available.
- Food
- Food and drink are available on-site, including large pizzas, Icees, and sodas as part of packages (Review 2, 3).
- Accessibility
- No specific accommodations mentioned in the reviews.
- Safety
- Marketed as providing a 'safe environment for the kids' (Review 3).
What parents say
"I recently attended a birthday party at Urban Air in New Braunfels, Texas. While the party host was fantastic and the party itself was a blast, the overall experience was severely marred by one employee's behavior. An employee named Leah displayed an appalling level of rudeness towards the children. Her lack of patience and inability to interact with kids appropriately was shocking. My own son was so terrified by her that he cried every time he saw a staff member. I'm giving this review two stars: one for the amazing party host who made the event enjoyable, and another for the kind employee ("
a month ago
"I took my grandsons, at their request, ages 8, 7 and 3. We took advantage of online pricing. 5 ultimate passes, large pizza, 5 large Icees or sodas and 5 pair of socks. The cost was approx $90 for all. Go early, it gets crowded. We were there for 5 hours. Worth every penny!!"
3 months ago
"The best value for cool summer fun! Brought my sons here today. We had a membership years ago and then we moved. Since we’re back we tried it again and it was a blast! Clean facilities, all the fun trampolines, obstacle course, dodgeball, and food and drink. Best of all, safe environment for the kids. It’s also fun for parents to bounce on the trampolines. Great for staying fit for the whole family."
10 months ago
Reviews sourced from public Google data.
More trampoline parks in San Antonio
Trampoline Parks Altitude Trampoline Park
4.5(1,384)4.5 out of 5 stars, 1384 reviews11075 I-10 #126, San Antonio
Trampoline Parks Urban Air Trampoline and Adventure Park
4.1(1,074)4.1 out of 5 stars, 1074 reviews11791 Bandera Rd Suite A, San Antonio
Trampoline Parks Ground Control Trampoline Park San Antonio
4.2(637)4.2 out of 5 stars, 637 reviews9870 Marbach Rd, San Antonio
Trampoline Parks Urban Air Trampoline and Adventure Park
4.2(604)4.2 out of 5 stars, 604 reviews165 SW Military Dr, San Antonio