Water Park of New England
Overview
Expert Summary
Detailed Insights
This indoor water park offers a convenient, short family getaway often coupled with a hotel stay. Its main draw is providing a fun water experience suitable for children, with the added benefit of on-site hotel amenities like an adult hot tub, gym, and sauna. While it can be pricey, the helpful staff and integrated hotel experience contribute to its appeal for a dedicated water-themed escape, particularly for families looking for a few days of fun without extensive travel.
Key Highlights
- ✓Hotel amenities include a great pool, gym, sauna, and adult-only hot tub (15+ restricted).
- ✓Hotel rooms are designed with families in mind, offering a king-size bed and twin beds around a corner for some separation.
- ✓Food quality is generally good, with specific mentions of 'good pizza and chicken fingers' and 'delicious bar drinks' (cherry mixed drink highly recommended).
- ✓Staff, including room service and specific individuals like 'Jackie,' are described as excellent, helpful, and professional.
- ✓A first aid office is available on-site, staffed by nice and professional individuals.
- ✓Lockers are available for rent both inside and outside the park area.
- ✓The bar area is set up with many tables and chairs, offering a comfortable space for adult drinks (not allowed in the park area itself).
Standout Features
- ⭐Family-friendly hotel rooms with separated sleeping areas for parents and children.
- ⭐An extensive adult-only hot tub system that transitions from inside to outside with multiple connected sections.
- ⭐A dedicated bar area for adults to enjoy drinks with ample seating, separate from the water park itself.
- ⭐Lobby area available for parents to consume outside snacks.
- ⭐Professional and friendly first aid office on premises.
- ⭐Additional hotel amenities like a gym and sauna for adult guests.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Arrive for morning admission to avoid severe crowds, rude patrons, and issues like chair theft.
- →Consider staying overnight at the attached hotel, especially if driving a significant distance (e.g., 1.5 hours), to maximize park time and avoid exhaustion.
- →Be aware that outside snacks are not allowed inside the water park; plan to eat them in the lobby area if you bring them.
- →Prepare for potential eye irritation from the water, despite the lack of a strong chlorine smell.
- →If using the lazy river, be prepared for possible long waits for available tubes due to deflated ones.
- →Exercise caution around the splash pad and outside hot tub due to reported hornets.
- →Budget for potentially overpriced food and drinks, as this is a consistent observation.
Things to Consider
- ⚠The park can become 'crazy' with people in the late afternoon/evening, leading to rude behavior and even chair theft with belongings on them.
- ⚠Some areas are 'not the cleanest' according to one reviewer.
- ⚠There's a perceived lack of variety, with 'not much to do' for extended periods, suggesting it's best for shorter visits.
- ⚠Hornets were reported by the splash pad and outside hot tub gate, resulting in a sting incident.
- ⚠The water, despite not having an 'overwhelming chlorine smell,' caused eye burning for one guest.
- ⚠The lazy river often lacks sufficient tubes, with many being deflated, leading to long waits.
- ⚠The overall property layout might require 'extra walking' between areas.
Price & Value
A family of 5 spent 'close to $2000 or more' for a Friday-Monday stay, including hotel, 2 days at the park, and food. This price point makes it comparable to larger, more renowned venues like Great Wolf Lodge, which some consider offers more. The water park itself is noted as 'a little bit pricey,' and food/drinks are 'overpriced' but 'to be expected' for such venues. There are no specific mentions of hidden fees beyond the expectation of high food costs.
♿Accessibility & Special Needs
- •No specific accessibility accommodations mentioned in the reviews.
🍎Food & Drink Policy
- •Outside snacks are not permitted inside the water park area.
- •Outside snacks can be consumed in the lobby area of the hotel/venue.
- •Concession foods and a bar are available for purchase on-site.
- •Alcoholic beverages purchased at the bar must be consumed in the designated bar area, not within the water park itself.
🚗Parking Info
- •No details about parking facilities or costs are mentioned in the reviews.
👥Crowd Levels
- •Gets 'crazy with people' in the late afternoon/evening, leading to severe crowding.
- •Mornings, especially during opening hours, are significantly less crowded and recommended.
- •While some individual visits were not crowded, the overall sentiment points to high crowd levels, particularly in the pool area, during peak times like busy weekends.
🛡️Safety Features
- •An on-site first aid office is available with professional staff.
- •Lockers are provided for securing personal belongings.
- •The hot tub area has a strict age restriction of 15+ years.
⏰When to Avoid
- • Late afternoon or evening visits, particularly on busy days, due to overwhelming crowds and potential negative experiences.
- • If you have a strict budget for food and beverages, as prices are noted as high.
- • If you require consistently pristine cleanliness in all areas of the water park.
- • If children are highly sensitive or allergic to insect stings, especially near outdoor splash pad areas.
- • Expecting extensive activities for older teenagers or seeking entertainment for a very long duration (e.g., more than two days).
Pricing/Package/Events
Pricing & Packages
STANDARD WATER PARK PACKAGE
Combine your overnight stay at DoubleTree by Hilton Boston North Shore with a splashing good time at Water Park of New England.
Includes:
- •Overnight accommodations
- •Access to hotel indoor pool, fitness center, and game room
- •4 WATER PARK PASSES FOR 1 DAY ADMISSION (either day of arrival or day of departure)
ULTIMATE WATER PARK PACKAGE
Includes:
- •Overnight accommodations
- •Access to hotel indoor pool, fitness center, and game room
- •4 PASSES FOR 2 DAY ADMISSION (both day of arrival and day of departure)
- •Breakfast
SMALL GROUP PARTY PACKAGE
Duration: 2 hours
Party in a designated Private Party room outside the water park.
Includes:
- •Access into the Water Park of New England
- •Party captain to assist with meal and cake
- •3 Large cheese pizzas
- •Assorted soda/water during the 2 hours in the private party room
- •Water Park of New England Signature Item for birthday child
- •Paper goods (paper plates, napkins, cups, utensils)
CABANA BIRTHDAY PARTY PACKAGE
Duration: 2 hours
Party in a cabana inside the Water Park of New England.
Includes:
- •Cabanas are inside Water Park of New England
- •Party captain to assist with meal and cake
- •3 Large cheese pizzas
- •Assorted soda/water during the 2 hours in the private party room
- •Water Park of New England Signature Item for birthday child
- •Paper goods (paper plates, napkins, cups, utensils)
GROUP SWIM
$40 per personGROUP SWIM
$35 per personEvents & Schedule
Special Events(Last 2 months - Next 6 months)
Birthday Parties
Friday, Saturday, Sunday
Refer to 'SMALL GROUP PARTY PACKAGE' and 'CABANA BIRTHDAY PARTY PACKAGE' rates; Group Swim: $40 per person (50-100 people), $35 per person (100+ people). 7% Sales Tax and 6% gratuity will be added to the final bill.
Exclusive water park setting for birthday celebrations, with event planning specialists.
Private Events
Contact for booking
Water Park of New England offers entertainment and fun for guests of every age.
Scout Events
Contact for booking
School & Group Parties
Contact for booking
Group Swim: $40 per person (50-100 people), $35 per person (100+ people). 7% Sales Tax and 6% gratuity will be added to the final bill.
Fundraiser Events
Contact for booking
Company Events
Contact for booking
Exciting setting for corporate retreats.
🍎Food Policy
- • Glass containers, coolers, ice chests, and outside food or beverages of any kind are not permitted inside the park.
- • The Breezeway is conveniently located within the water park, offering delicious menu items and refreshing beverages.
🛡️Safety Policy
- • Children 15 years and younger are required to have adult supervision.
- • Water park guests 16 years and older can enjoy Water Park of New England unaccompanied by an adult.
- • It is recommended that any persons with pre-existing medical conditions, women who are pregnant, and those with a sensitivity to chlorine not utilize the water slides and attractions.
- • Hot tub is for the exclusive use of guests who are 15 years of age and older (for health reasons).
- • The water for all attractions is chlorinated and filtered; certified staff members test water quality frequently throughout the day, ensuring compliance with state and local guidelines.
- • Showers are recommended for all water park participants, both before and after use.
- • Prolonged exposure to chlorinated water may cause irritation to those with sensitive skin or asthma; showering and taking breaks may prevent irritation.
- • Inside the park, guests participating in swimming activities must wear a lined swimsuit.
- • Clothing with plastic or metal rivets, zippers, or ornamentation is not permitted.
- • Loose-fitting clothing and accessories that pose an entrapment risk are not permitted.
- • Clothing that is revealing or has vulgar content is not permitted.
- • Outside of the water park, footwear and cover-ups are required in all lobby areas, Key Quest Arcade, Atlantis Sports Club and Spa, and all hotel common areas.
- • Children who wear diapers are required to wear a swim diaper for health and safety reasons (available for purchase in the water park).
- • Inclement Weather Policy: During storms with lightning within a 10-mile radius, outdoor-connected attractions (Outdoor Splash Pad, Shark Slam, Gator Gush, Barracuda Blast & Pelican Plunge, Palm Grotto Indoor/Outdoor Spa, Coconut Grove Adventure River, Parrot’s Perch Play Area) will be closed. Dip-In Theater and Coral Reef Canyon will be closed if overhead lightning is within a 10-mile radius. Refunds are not given for temporary shutdowns due to inclement weather.
📅Booking Policy
- • All day pass visitors are required to book their reservations in advance.
- • The only way to guarantee entrance is with an advanced, online purchase.
- • The park can hit capacity; if online tickets are sold out for a desired date, guests should call ahead to confirm availability.
- • There are a limited number of tickets sold at the door each day.
- • Individual reservations must be guaranteed with a major credit card to be considered confirmed.
What People Say
What's Great
- Clean and well-maintained facilities (mentioned in 2 reviews)
- Friendly and helpful staff (mentioned in 5 reviews)
- Fun and entertaining activities (mentioned in 3 reviews)
- Spacious play areas (mentioned in 6 reviews)
Areas for Improvement
- Can get crowded during peak times (mentioned in 3 reviews)
- Parking can be challenging (mentioned in 3 reviews)
Recent Reviews
Angela Cote
a month agoThis is my 2nd year coming here. Last year we did a one-day waterpark pass (family of 5) and this year we did a 2 day waterpark pass. Both years I learned that getting the morning admission is the best!!! Come late afternoon it gets crazy with people!! People who are so rude and will steal your chairs even with your belongings on them!!! Do not recommend coming or even staying till close because of the amount of people!! And the ignorant people who paid $20 less to get in! The food was good!! We got a large pizza and chicken fingers with no complaints. The bar drinks were absolutely delicious! I highly recommend the cherry mixed drink. The pool at the hotel is great!! Also has a gym, sauna, and hot tub for adults. The staff and room service was excellent! Like most places, the cleaning staff doesn't speak English which is fine. Staff came to our room to understand what we were asking for. Came back to a clean room with beds made which is what we wanted. I also love that the twin beds are around the corner from the king size bed so parents and kiddos have a little space. Would definitely come again but with the new costs Great Wolf Lodge is probably the same price and bigger. Think we spent close to $2000 or more from a Friday to Monday, which included the hotel, 2 days at the park, and food for 5
Billy Bob
2 months agoI only found this place because I was staying at the hotel. My kids had a blast. It was a little crowded but overall we had a great time and would definitely go back. You can't bring your own snacks in but you can eat them out in the nice lobby area. There's a bar there and also concession foods for purchase.
Emma C
2 months agoFood was pretty standard, it was alright. Not the cleanest and not much to do but it's something fun to do for a short amount of time. Obviously good for children. A little bit pricey though.
ESSENCE RUSSELL- WHITE
9 months agoGreat place to take your kids. Went for my Godsons birthday. It wasn't crowded when we went. They do have lockers for rent in and out side of the park area. The hot tub is a wonderful concept. Goes from one hot tube on the inside to 3 more connected hot tubs on the outside. No one under 15 is allowed in the hot tub. The only thing is that there were alot of hornets by the splash pad and outside hot tub gate. My Godson ended up getting stung. They do have a first aid office where they were very nice and professional. The place didn't have that overwhelming chlorine smell, but the water did burn my eyes. The lazy river is relaxing but needs more tubes. Many were deflated and a long line of people were waiting for a good tube. The splash pad was cute. I think the grown-ups had more fun on it though. They do have a bar to get a few drinks. You can not drink in the park area. You have to drink in the bar area. It was set up with many tables and chairs. The bartender was nice. The pool was the only place that was crowded. The food and drinks a overpriced but that is to be expected. The kids had a blast. Next time we will stay overnight at the hotel, so we don't have to drive an hour and a half back home after a long day at the park.
Frank M
a month agoNice little night away with the kids, did the Waterpark all day. Fun time, things ran smooth. Even with it being a very busy weekend. Jackie who not only helped us at the Waterpark, checked us in to the hotel earlier than they said. Employees definitely made the time better. The only reason I didn't give a 5 star, the layout of the property made for some extra walking.