WiggleWorks Kids
Overview
Expert Summary
Detailed Insights
WiggleWorks Kids excels as a play space specifically designed for toddlers and young children (ages 1-4), providing a less overwhelming environment than larger venues. While historically suffering from severe cleanliness and maintenance issues, recent updates indicate significant improvements, making it a viable option for indoor play and particularly strong for hosting birthday parties for this specific age group.
Key Highlights
- ✓Specifically targets toddlers and 3-4 year olds, filling a needed niche where other venues can be too dangerous or overwhelming for this age.
- ✓Reported significant improvements in cleanliness and maintenance, including replacement/taping of torn mats, refilling of balloon pits, and cleaned bathrooms, based on visits as recent as 'a couple of months ago' from Jan 2025.
- ✓Exceptional for birthday parties: Staff (e.g., Akash and team) are described as helpful, amazing, communicative, accommodating, and attentive to kids.
- ✓Birthday party packages include a small adjacent room, setup, decorations (described as 'very beautiful'), and cleanup.
- ✓Venue is very colorful and provides a variety of play equipment, ensuring kids have lots of fun.
- ✓Front desk worker noted as polite in a pre-improvement review, and post-improvement staff actively cleaned and maintained the space during visits.
Standout Features
- ⭐Dedicated play concept for toddlers and preschoolers (ages 1-4).
- ⭐Small and less overwhelming environment compared to larger play centers.
- ⭐Lots of fun climbing structures and a variety of play equipment for young kids.
- ⭐Birthday party room available adjacent to the playground, with full setup and decoration services.
- ⭐Easy parking available.
- ⭐Located near other food options for convenience.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Verify the reported cleanliness improvements by visiting yourself, especially if you have an infant or child prone to putting things in their mouth.
- →Consider booking a birthday party here, as this aspect received consistently high praise for staff, organization, and decorations.
- →If you encounter issues, consider letting corporate know, as suggested by a former franchisee, to ensure standards are maintained.
Things to Consider
- ⚠Historical issues (prior to late 2024/early 2025) included severe filth: trash everywhere, balloon pit empty/filled with popped balloon pieces, dirty and torn floor mats causing tripping hazards, dried poop in bathrooms, grime, clumps of hair, and unsafe holes in plastic covers with cheap tape repairs.
- ⚠Previous staff issues included an employee described as a 'kid' constantly on their phone and unresponsive to complaints.
- ⚠One review suggests the owner collects income but doesn't reinvest in upkeep, indicative of past neglect (though recent updates contradict this for the present).
- ⚠Parental supervision is critical due to past safety concerns like torn mats and unsafe holes, although these are reported as repaired.
Price & Value
Specific pricing for daily admission or month passes is not mentioned, but a 'month pass' was considered, indicating options beyond single visits. Birthday party packages appear to offer good value, as they include a dedicated room, setup, decorations, and cleanup, along with attentive staff, making the cost worthwhile for a stress-free event. Previous neglect suggests poor value historically, but current reported improvements suggest better value for money now.
♿Accessibility & Special Needs
- •No specific accommodations mentioned regarding special needs, though a small, less overwhelming environment could be beneficial for some children.
🍎Food & Drink Policy
- •Birthday parties include 'time for food and cake,' suggesting food is either provided as part of a package or allowed for party bookings.
- •General admission food policy is not specified, but the location is noted to have 'food options' nearby.
🚗Parking Info
- •Easy parking available, suggesting convenience for parents.
👥Crowd Levels
- •Described as 'nice and small and not too overwhelming,' indicating it likely maintains a manageable crowd level suitable for young children.
🛡️Safety Features
- •Reported previous safety concerns due to torn floor mats and unsafe holes in plastic covers, which are now stated to be 'replaced or taped up'.
- •Party coordinator actively monitors and attends to children in the play area during birthday events.
- •Recent updates include staff actively cleaning and picking up trash, reducing potential hazards for babies.
⏰When to Avoid
- • If you are expecting a venue for children older than 4-5, as activities are geared towards younger ages.
- • If past issues with cleanliness were a deal-breaker for you and you cannot verify the recent improvements directly.
- • Assuming staff will provide sole supervision; active parental oversight is always recommended, especially for very young children.
- • Comparing it to venues targeting older children (4-12 years old) as its niche is specifically younger kids.
Pricing/Package/Events
Pricing & Packages
Bellevue - The Party that sets the Standard
Monday - Thursday: $199; Friday - Sunday: $299; Sunday AM or PM Private Party: $450Duration: 90 minutes (exclusive party room use), all-day play on playscape
Birthday party package for children 1-5 years old.
Includes:
- •Admission for up to 16 children (15 guests + birthday child)
- •UNLIMITED PLAYTIME (in-and-out privileges included) for all guests (under 48” in height) on the unique MOVING PLAYSCAPE on the day of the party
- •Option to BRING YOUR OWN FOOD!
- •Exclusive use of the PARTY ROOM for 90 minutes
- •NO ADDITIONAL CHARGE FOR ADULTS
- •A WiggleWorks Kids party coordinator who assists with party set up and clean up
- •Dedicated Party Host
Bellevue - All-Inclusive Themed Party
Monday - Thursday: $299; Friday - Sunday: $399; Sunday AM or PM Private Party: $550Duration: 90 minutes (exclusive party room use), all-day play on playscape
Themed birthday party package for children 1-5 years old.
Includes:
- •Everything in 'The Party that sets the Standard' package
- •Table settings for children
- •Party hats
- •Tablecloths
- •Happy Birthday banner
- •10 latex balloons
- •Theme Party Decorations: wall decoration, hanging spiral decorations, centerpieces
Puyallup - The Party that sets the Standard
Monday - Thursday: $179; Friday - Sunday: $249; Private Party options starting at $299Duration: 90 minutes (exclusive party room use), all-day play on playscape
Birthday party package for kids.
Includes:
- •90 minutes exclusive use of party room
- •All day play for 16 children (15 guests + birthday child)
- •UNLIMITED PLAYTIME (in and out privileges included) for all guests (under 48” in height) on the unique MOVING PLAYSCAPE on the day of the party
- •Option to BRING YOUR OWN FOOD!
- •NO ADDITIONAL CHARGE FOR ADULTS (up to 50 adults)
Events & Schedule
Special Events(Last 2 months - Next 6 months)
TAKEOVER!
Monthly
Available for purchase (book online)
Parents Night Out program.
WiggleWorkshop
Seasonal (generally Summer or school breaks)
Available for purchase (book online)
Workshop program.
🍎Food Policy
- • Birthday Parties: Any outside food is welcomed, no restrictions on food. Catering from partners also available.
- • General Play Area: No food, drink, or gum is allowed in the play area.
- • Snacks available for purchase (Bellevue location).
- • Water Bottle ($4.99) and Juice ($4.99) available for purchase for parties (Puyallup location).
🛡️Safety Policy
- • Socks are required to play on the playground for both kids and supervising adults.
- • Children must be under 48 inches tall to play on the indoor playground. This rule is strictly enforced for safety, as structures have specific height and weight limitations. Children over 48" are allowed in the facility free of charge but must remain off the playground at all times.
- • Parents, guardians, or childcare providers must accompany children at all times and are responsible for their safety and well-being. WiggleWorks Kids is a drop-in, not a drop-off, facility (except during pre-scheduled events).
- • All guests must have a completed waiver signed by a parent or guardian (18 years of age or older). One waiver per family, all minors may be included.
- • Strict 'Three Strike' behavior policy for aggressive behaviors (e.g., hitting, biting, scratching, kicking, choking, punching): 1st strike (staff redirects), 2nd strike (child takes a break), 3rd strike (Manager on Duty asks parent to leave for the day).
- • Illness Policy: Guests should not enter if experiencing active vomiting, active diarrhea, symptoms of an airway infection (cold/cough/runny nose with anything other than clear mucus), extreme tiredness/lack of appetite, fever with headache/body aches/earache/sore throat, undiagnosed rash, any of above symptoms with fever or chills, untreated skin conditions (impetigo, lice, scabies), if antibiotic treatment is needed (stay home for first 24 hours of medication), or untreated communicable disease.
- • Diapers and pull-ups must be covered by clothing at all times.
- • Admission is valid until the closing time of the day admission was purchased. A sticker or wristband is required for in-and-out privileges.
- • Minors (17 and younger) must be accompanied by an adult. Parental supervision required. No drop-offs. Do not leave your child unattended!
- • WiggleWorks Kids must abide by its legal facility occupancy capacity at all times.
- • Use of the center is at your own risk; a waiver of liability must be signed.
- • WiggleWorks is not responsible for loss, theft, or damage of your property. Do not leave valuables or personal belongings unattended.
- • The facility is designed for CHILDREN’S PLAY ONLY. Adults are required to refrain from riding, jumping, etc., on attractions but are encouraged to assist their children.
- • WiggleWorks reserves the right to refuse service to anyone, for any reason, at any time, if the safety and security of the facility are in question.
- • Cleanliness standards include: Daily opening and closing cleaning/sanitizing of all spaces; Hourly (every 60-90 minutes) cleaning and sanitizing of playground and all exposed surfaces; Monthly deep cleaning checklists.
- • All toys and playground equipment comply with local, state, and international safety standards (ASTM F-24 guideline) and specific manufacturing quality standards. Equipment is permitted and licensed as an amusement by the state of WA L&I electrical division and inspected annually for safety.
📅Booking Policy
- • General admission is first come/first served walk-in; no reservation needed during normal operating hours.
- • Pre-scheduled play reservations are accepted only for: Day of play (via phone or electronic waitlist for Bellevue), Play or Meet-up Groups (via phone or email).
- • Birthday party reservations require a $100 non-refundable deposit due at the time of booking.
- • For parties, guests can fill out the waiver electronically prior to the party to expedite check-in.
- • For parties, if not the first party of the day, guests can arrive up to an hour before the scheduled time without being subject to the waitlist (if applicable).
- • Party room access for set up is available 15 minutes prior to the scheduled party time.
🚗Parking Information
- • Bellevue location: Crossroads Mall (implies mall parking).
- • Puyallup location: South Hill Mall (implies mall parking).
- • Fairfield location: Solano Town Center (implies mall parking).
What People Say
What's Great
- Clean and well-maintained facilities (mentioned in 4 reviews)
- Friendly and helpful staff (mentioned in 6 reviews)
- Fun and entertaining activities (mentioned in 6 reviews)
- Great for birthday parties (mentioned in 5 reviews)
- Spacious play areas (mentioned in 3 reviews)
Areas for Improvement
- Parking can be challenging (mentioned in 3 reviews)
Recent Reviews
NINA
3 months agoI was hoping it would have improved BUT it keeps getting worse. Trash everywhere, balloon pit had only 7 balloons because the rest popped and the trash left in there. I picked it up because it is not good for babies to swallow the pieces. The floor mats are not only dirty but torn upward which continued to trip my grandson when he ran around. And the bathroom!! There was dried up poop on the floor and sink. That was it for me. I changed my grandson in the car. The place is filthy. Don’t bother bringing it up to the person working because he is a kid. Probably working a summer job and he was constantly on his phone. I almost purchased a month pass on my way there because I needed indoor places to take my grandson and sooo glad I did not do it. We are not going back ever. Filthy and disgusting. Updated Jan 2025: A couple of months ago, passing by this place, I had noticed the replacement pieces through the glass window. I visited the next day to check if the Improvements were real. They were either replaced or taped up. Employee at the desk was also blowing up balloons to refill the pit. She also cleaned and picked up the trash. Of course I had to come back a few more times for a more accurate update. And it continued to get better. The bathroom also was clean. After our latest visit, it was time to update. Thank you for repairing the issues.
Mike Norton
5 months agoThe concept of this place is great. A play place targeting toddlers and 3-4 year olds. I have been to many places with my son who just turned 3. Children’s museums, funtastic playtorium, trampoline parks, arena sports, pump it up Lynwood, etc…and they all do a great job entertaining 4-12 year olds, but for kids under four it can be dangerous or require close supervision. So the approach Wiggle Works takes is a needed niche, but the owner has one foot in their business one foot out. They collect the income but don’t reinvest it into upkeep of the place. These are franchises. And this franchisee needs to sell the location to someone who will fix it up and keep it clean. I used to be a franchisee of a chain restaurant. If you want this place to improve, let corporate know this location is being neglected!
Emily Tran
5 months agoLike others have said, the concept of this place is great. Lots of fun things for kids to climb. I love that it’s geared towards a younger toddler group. It’s nice and small and not too overwhelming. The location is great with food options and easy parking. The front desk worker was polite. That said, I went there today for the first time and it was SO DIRTY and so rundown. Everything had grime on it. Like years of accumulated dirt. My one year old kept picking up clumps of hair. There were also a lot of unsafe holes in the plastic covers. You could tell they have made some super cheap repairs with duct tape and electrical tape but I would not take my eyes off of any kid here. We won’t be coming back and won’t be recommending it until they do some serious cleaning and renovating.
Manika
4 months agoWe hosted a birthday party for my son's third birthday on the weekend. We booked the themed party package which includes the small room adjacent to the playground, set up, party decorations and cleanup cleanup. The staff that i worked with was so helpful and amazing. They were communicative and very accommodating .And the decoration they did was very beautiful. The party coordinator that i worked with was so helpful throughout the party. He was very attentive to the kids in the play area and did a great job rounding everyone up when it was time for food and cake. The venue is very colorful so kids at party really liked that and had lots of fun playing with many play equipments that the place provides. I'd definitely recommend this place both for casual play and for birthday events.
Aakash Therani
a month agoWe had an amazing time hosting our kid's birthday party here! This place is perfect for young toddlers, offering a variety of activities they can enjoy. Akash and his team were fantastic to work with, and everyone had a blast!