Xscape Theatres Riverview 14
Overview
Expert Summary
Detailed Insights
Xscape Theatres Riverview 14 offers a comfortable viewing experience with spacious auditoriums, large screens, great surround sound, and comfortable reclining seats. However, parents should be prepared for significant inconsistencies in service quality, concession availability and pricing, general cleanliness, and operational efficiency, which frequently detract from the overall experience.
Key Highlights
- ✓Comfortable reclining seats
- ✓Big screens with great surround sound
- ✓Spacious viewing areas
- ✓Restrooms are well-maintained despite looking dated
- ✓Fandango buy-one-get-one-free deals available (e.g., on Tuesdays)
Standout Features
- ⭐Comfortable reclining seats enhance the viewing experience
- ⭐Large screens provide an immersive experience
- ⭐Great surround sound system
- ⭐Spacious theater design
- ⭐Well-maintained restrooms
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Lower expectations for concession quality and efficiency; consider bringing your own non-prohibited snacks if allowed or prepare for high prices.
- →Check for Fandango deals, such as buy-one-get-one-free tickets on specific days (e.g., Tuesdays), to save on ticket costs.
- →Be prepared for potential lines and delays even if you've purchased advanced tickets, as the scanning system is not optimized.
- →If visiting with small children, plan for how to manage popcorn without shareable trays, as these are not provided.
- →Be aware of potential flickering lights before the movie starts, particularly if sensitive to such stimuli.
Things to Consider
- ⚠Concessions line is often inefficient, leading to long waits
- ⚠Popcorn frequently reported as cold and stale
- ⚠Theater seats are showing clear wear and tear, indicating aging facilities
- ⚠Overhead lights in the theater occasionally flicker in a 'seizure-inducing' manner before movies start
- ⚠Unreliable availability of hot food at concessions (e.g., none available for an entire day)
- ⚠Dirty floors reported, with attached pictures showing the extent
- ⚠Poor manager response to customer concerns (e.g., no apology for inconveniences)
- ⚠Construction debris and wires left lying around, creating potential hazards
- ⚠Inefficient advanced ticket scanning system, requiring use of the same machines as in-person ticket purchasers, negating the benefit of pre-purchase
- ⚠No shareable trays for popcorn, inconvenient for parents with multiple small children
- ⚠High concession prices (e.g., $6 for a bottle of water)
Price & Value
Ticket value can be good with Fandango buy-one-get-one-free deals (e.g., on Tuesdays). However, concession prices are very high, with a single bottle of water costing $6, indicating poor value for snacks and drinks.
♿Accessibility & Special Needs
- •No specific accessibility accommodations were mentioned in the reviews, but the general theater layout would likely accommodate wheelchairs in designated areas.
🍎Food & Drink Policy
- •Hot food availability is inconsistent and unreliable.
- •Concession items, such as bottled water, are very expensive ($6).
- •Shareable popcorn trays are not provided, which can be an issue for families with small children sharing snacks.
🚗Parking Info
- •Parking situation was not mentioned in the provided reviews.
👥Crowd Levels
- •Likely experiences crowds or slow processing at concessions, suggested by inefficient lines and a shared advanced ticket scanning system.
🛡️Safety Features
- •Concerns raised about 'seizure inducing flickering' overhead lights.
- •Reports of construction debris and wires lying around, posing potential tripping or safety hazards.
- •No positive safety features (e.g., staff monitoring, first aid) were explicitly mentioned.
⏰When to Avoid
- • If hot food or specific concession items are essential for your visit, as availability is unreliable.
- • If cleanliness is a high priority, given reports of dirty floors.
- • If you are sensitive to flickering lights, as this has been reported.
- • If you rely on a quick, seamless entry with advanced tickets, as the system is inefficient.
- • If you have small children and rely on shareable popcorn trays for convenience.
Pricing/Package/Events
Pricing & Packages
Private Event: Book a New Release
VariesEnjoy a private viewing of a newly released title!
Private Event: Family & Business Space Rental
VariesRent a private auditorium and play your own media on the big screen! Great for birthday parties, family reunions, client appreciation, company presentations, or team-building events.
Private Event: Video Gaming Rental
VariesBring your own video game and console and we'll link it to the projector!
Includes:
- •HDMI connection (cord provided)
Events & Schedule
Special Events(Last 2 months - Next 6 months)
Shriek Week
Sunday, October 12 (year not specified, likely historical)
Don't miss a night of frights! Are you brave enough?
Industry Appreciation Night
Sunday, October 12 (year not specified, likely historical)
Industry Appreciation Night at the Movies!
Sensory-Friendly Screenings
Accessible entertainment for everyone.
Flashback Cinema
$5 for rewards members
Classic movies on the BIG screen. Examples of past/upcoming titles: YOUNG FRANKENSTEIN (1974), CASPER (1995), TIM BURTON'S CORPSE BRIDE (2005), THE PHANTOM OF THE OPERA (2004), HALLOWEEN (1978).
🍎Food Policy
- • Concessions sell various items, including alcohol (implied by 'excluding alcohol' in rewards discount).
📅Booking Policy
- • Online booking available for tickets.
- • Private events require submitting a Rental Request; a manager will contact you.
What People Say
What's Great
- Spacious play areas (mentioned in 4 reviews)
Recent Reviews
Eric Ritter
a week agoDefinitely a nice movie theater. However, they’re quite a few buts. The concessions line is not always the most efficient and the last three times we have been the popcorn has been cold and stale tasting. The movie theaters themselves are starting to show their age as the seats are showing clear wear and tear on them. Also, from time to time the overhead lights in the movie theater will have seizure inducing flickering until they finally go off and the movie starts.
Ms Kay Marcellus
5 months agoThe cashiers were nice but the theater didn’t have any hot food since the day before. The floor was dirty. Attached pictures. I spoke to the manager and his response was we didn’t have any food since yesterday. He didn’t apologize for inconvenience or even state that he understood my concern.
Madu Ravada
10 months agoSorry I want to rate more but this is what I seen here. I understand there is work going on but this needs to be cleared. Wired walking up to screens with these lying around. Screens itself are good. Clean and spacious and reclining. Restrooms look dated but are maintained really well.
Gee Mendino
3 weeks agoWhose idea was it to put the scanners for advanced tickets attached to the machines that those buying in person need to use? The point of buying advanced tickets is to NOT wait in line. You guys need two separate “advanced ticket” machines specifically for that. And why are there no shareable trays for popcorn anymore? I have two small children, no sense in buying them their own popcorn. You don’t have to give them for free, .25 cents per tray is fine
Tina M.
8 months agoHuge theater. Comfortable reclining seats. Big screen with great surround sound. Saw a fandango movie on a Tuesday so it was buy one get one free. Bought just a bottle of water...$6. 😀