Airborne X Harvey

This is a review of the experience doing a birthday party. The actual activities at the location were probably worth 5 stars since my kids and their guests loved it. But from the moment we wanted to book we had problems. The online site to complete a booking showed no available times for our desired date. So we had to call. They told my husband he could come in to book. I called back and asked to do it over the phone which they did. Online, the price posted for the weekend birthday we wanted was 450. Never did the person over the phone tell me the price (and I assumed it was the price I saw online). Came to find out it actually cost $600 for the package we wanted. An updated or more clear website would be great to reflect this. When we walked into the location and said we were checking in for a party, they told us they did not have our name/party listed. Stressful as all get out as a parent. They informed us we should have received an invoice, which we had not. Over the phone I was told to check and make sure we had been charged the deposit and that meant our party was locked in (which we did). So we stand around for 10 minutes and wonder if they have a spot for us. Finally they reassure us they are going to take care of us and they found the booking. I had also been told they would provide the napkins, plates, etc etc and I told our party host we wanted to use those, yet we had to keep asking for more plates/napkins. I couldn't figure out if they were trying to cut costs, but for what I paid I would have liked to have had a supply of those items in the room and not have needed to keep requesting more. Overall, for what we paid, the birthday party experience simply is not worth it. Updates on the website and an easier, clear, and transparent booking process would be a big plus and have alleviated much of our critique. Plus side, going just to jump seems affordable and super fun. So hopefully this will just help future parents avoid some of the pitfalls we encountered.

It was our first time Easter Sunday. Very eye appealing when we walked in but the staff were not very welcoming or helpful. If I could combine their activity layout/floor plan with a few of Sky Zone’s staff, it would be the perfect place.

Celebrated a birthday with a large party! Room was sizable! And flight crew attendant was super attentive! Our go to party spot!

It was our first time there, and we definitely enjoyed our time. The place looked well kept and very colorful (neon colors), which my kids loved. It has something for everyone. My kids loved the zip lining over the trampoline park and the climbing wall. They also have an area for birthday parties or big groups and a café. I definitely recommend this place!

Awesome place for kids to go and enjoy just jumping and going through obstacles! Staff is very friendly which is a huge plus! Its also inside and ac accommodating !! Oh so nice in this hot weather!☀️