Ball N Bounce

Ball Pit with the slide is a huge HAZARD and ANXIETY! It needs IMMEDIATE NEW ARRENGEMENT. There is only one ball pit in the whole playhouse and this is it. The one in the photos is not there anymore. 1. My 4 year old banged her head on this slide when she was BALL N BOUNCING . So she understand she cannot bounce. Then I saw it happens to almost all kids. The slide is hard metal and not covered by any soft wrapping. 2. The ball pit is too small to have this gigantic yellow slide in the middle. Kids bump into each other when they slide after another because there is not enough place. All parents are anxiously waiting their kids to not get hurt. I talked with the receptionist, but owner was not there. We are members, love this place, my kids have the most fun, that is why I leave this comment in the hope for you do something about it.

This is specifically a review for Bryan who works here. Recently a good friend was in town with his daughter, and they accidentally left behind her beloved owl backpack. They live overseas, and I went to go get it from the lost and found. Despite a comedy of errors (pretty much all my fault), Bryan was an amazing help getting the backpack back to me, so I could get it back to my friend's daughter. Bryan went so far above and beyond in helping me out, I can't say enough good things.

We came this place for the first time we really liked the personality of the employees very nice and friendly especially Bryan and Maria , we will be happy to came back again .

This is such a fun place to bring my kids to jump around and have tons of fun. He expanded slides are amazing. We've been here for a few birthday parties and drop in play, and will definitely come back.

I came with my baby at 10 am and when I paid, I asked how long we could be there. Workers told me that we can be until 6 pm. But they didn't specify that we couldn't go out. When I wanted to go out to feed my baby at 11, I said that we would come back later, but they told me that we couldn't go out. If we go out, we can't come back. This rule isn't written anywhere, neither on the website nor in the hall. And I don't understand why I pay for the day and can't go out and come back in again.