Clubsport San Ramon
4.4(125)4.4 out of 5 stars, 125 reviews San Ramon, CA
About Clubsport San Ramon
Clubsport San Ramon offers a premium, all-inclusive family fitness and recreation experience, uniquely combining extensive adult facilities (high-quality fitness classes, heated outdoor pool, spa with jacuzzi/sauna/hammam, tennis/basketball courts) with a highly praised, supervised Kids' Club. This allows parents to pursue their activities with peace of mind, making it a comprehensive destination for active families, despite reported challenges with membership billing and re-enrollment policies.
What parents should know
Summarized from real visitor reviews.
Best for: Families seeking a comprehensive venue where both children and adults can engage in a variety of fitness, sports, and relaxation activities.Parents looking for a facility with a reliable and enjoyable Kids' Club to utilize while they exercise or use the spa.Individuals committed to a long-term membership who will fully utilize the wide range of amenities.Visitors seeking temporary access to high-quality fitness and recreation facilities via multi-day passes.Children: Supervised Kids' Club, group classes for children.
Why families love it
- Top-notch teachers for adult fitness classes (yoga, body pump, core).
- Outdoor heated pool suitable for lap swimming.
- Clean locker rooms.
- Comprehensive fitness center with plenty of functional equipment.
- Variety of group classes for both children and adults.
- Tennis courts available for family practice or professional lessons.
Insider tips
- If visiting from out of town, inquire about multi-day pass options.
- Before joining, thoroughly review and understand all membership cancellation policies and potential re-enrollment fees if you foresee needing to pause or end your membership.
- Keep meticulous records of all membership interactions, especially regarding cancellation attempts (dates, names of staff, copies of emails) to safeguard against billing disputes.
- Be aware that re-enrollment fees may apply even if you were a member recently and wish to rejoin.
Good to know before you go
- If you anticipate needing flexibility with your membership (e.g., canceling and rejoining), due to reported issues with re-enrollment fees and difficult cancellation processes.
- If you prioritize exceptional customer service, especially concerning billing and membership management, as multiple negative experiences are reported.
- If you are sensitive to potentially rude management or staff when addressing policy questions.
- Reports of rude and obnoxious general manager.
- Re-enrollment fee of $100 for former members, even if an initial $200 enrollment fee was paid earlier in the year.
- Crowds
- Clientele described as 'friendly', but no specific information on crowd levels or peak times is available.
- Value
- Membership fees are paid monthly by long-term members, who generally express satisfaction with the value for the extensive facilities provided. Multi-day passes are available for visitors. However, potential hidden costs and value concerns include a $100 re-enrollment fee for former members (even if an initial $200 enrollment was paid), and severe issues with membership cancellation leading to continued billing and credit card disputes, which significantly detract from overall value and transparency.
- Food
- No specific food and drink rules mentioned in the reviews.
- Accessibility
- No specific accessibility accommodations mentioned in the reviews.
- Safety
- Children in the Kids' Club are described as being 'taken great care of', implying supervision, but no explicit safety features like wristbands, security, or first aid stations are detailed.
What parents say
"I was visiting from out of town and was able to buy a multi-day pass (Thank you, Holly). The classes (yoga, body pump, core) were fabulous. The teachers are top notch. The outdoor pool was heated just right for lap swimming. Locker rooms are clean and the clientele friendly."
5 months ago
"A truly heavenly place. It has everything you need to feel like a very special person—an incredibly comfortable fitness center with plenty of functional equipment, group classes for children and adults to suit all tastes, a tennis court where your family can practice or take a few lessons from great professionals, and a spa area with a jacuzzi, sauna, and hammam, each in separate men’s and women’s locker rooms, so you can fully relax without having to hold in your stomach the whole session hoping to look slimmer. There’s also a kids’ club where they take great care of your little one (my child"
6 months ago
"Obnoxious general manager and greedy establishment. I used to be a member earlier this year and when I went to join back today, they wanted to charge me enrollment fee of $100. I had already paid enrollment earlier this year ($200) and now they wanted it again just to restart my membership. Seems beyond greedy to push a button and re-enable a membership. When I went and talked to the general manager and asked what is the logic of charging enrollment fee again since I was a member there until May this year, the person goes “you should have never left”. The rude and obnoxious attitude was a h"
5 months ago
Reviews sourced from public Google data.
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