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Dave & Buster's Phoenix - Scottsdale
4.3(3,618)4.3 out of 5 stars, 3618 reviews Phoenix, AZ
About Dave & Buster's Phoenix - Scottsdale
Dave & Buster's Phoenix - Scottsdale offers a vibrant, family-friendly atmosphere with a wide variety of arcade games and excellent customer service, making it a great destination for family gatherings and fun outings.
What parents should know
Summarized from real visitor reviews.
Best for: Family outings and gatherings.Youth group events.Date nights.Children (5-12 years): Enjoy a variety of arcade games.Teens (13-17 years): Engaged with more challenging games and social activities.
Why families love it
- Excellent customer service, with staff like Michael and Cameron going above and beyond to assist guests.
- Clean and well-maintained environment.
- Wide selection of games suitable for various age groups.
- Food options available, including a notable vegetarian pizza.
- Friendly and accommodating staff.
- Ability to redeem game points for food vouchers.
Insider tips
- Arrive early to avoid potential crowds, especially on weekends.
- Consider using the player card system for easier game access.
- Check for any available discounts or promotions before visiting.
Good to know before you go
- Visiting during peak hours on weekends when the crowd level increases.
- Expecting low prices; some food and drink items can be pricey.
- Some parents noted the challenge in finding the entrance due to the location within a mall.
- A few reviews suggested that more games could be added to enhance the experience.
- Crowds
- Generally not overly busy, but weekends can see increased foot traffic.
- Value
- Expect to spend around $100 for a few hours of play, which includes games and drinks. While prices are on the higher side, the variety of games and the quality of service provide good value.
- Food
- Food and drinks are available on-site, with a diverse menu.
- Accessibility
- Staff is noted to be accommodating, but specific accessibility features were not detailed in reviews.
- Safety
- Staff is attentive and responsive to guest needs and concerns.
What parents say
"We had such a great experience at Dave & Buster’s! From the moment we walked in, the atmosphere was full of energy, excitement, and family-friendly fun. However, we did run into a small issue with one of our play cards, which could’ve put a damper on our visit, but thanks to Michael, it absolutely didn’t! Michael, the team member we worked with, was phenomenal. He handled our concern quickly, professionally, and with a level of care that really stood out. Not only did he resolve the problem with our card flawlessly, but he also went above and beyond by locating a discount for us. The games we"
a week ago
"We came here for a date night. It was a bit challenging to find the entrance as we aren’t from the area but it’s located in the centre of the walkable plaza at this mall complex. The area is very clean and clearly marked I’d say. Was easy to obtain a players card from the machine at the front lower level though they do have options to speak to an employee. I can’t comment on the price of the tokens because I don’t know what the average price is. We did end up spending a hundred bucks for a few hours of play though. It was so much fun. The arcade is located upstairs. There’s tables and a bar lo"
6 months ago
"Really nice location. I was able to redeem my points for a food voucher, and the downstairs bartender was awesome! This place has everything to offer for a great family gathering."
a month ago
Reviews sourced from public Google data.
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