Kayak City

"I appreciate that this store carries a unique selection of kayak gear that’s hard to find elsewhere, which is why I continue to shop here. However, the customer service could definitely be improved. There are usually multiple employees present, but it seems like only one person is handling both the in-store customers and the phone calls. This makes for a long wait and a bit of a frustrating experience, especially when it feels like other staff members could step in to help. I understand how busy things can get, and I really hope they’re able to improve their service in the future — it would m"

2 weeks ago

"After purchasing my Hobie Outback Kayak a few years ago (which I love), I am now also using it to sail. I purchased the sail and sailing rudder. James was able to install this in minutes. Much easier to tack with the sailing rudder since much larger. Super helpful. Thank you James! I love Kayak City!"

6 months ago

"I was referred to Kayak City by a local friend here in the St. Louis, MO area. Brandon has done an excellent job facilitating inter-state orders and is very responsive. The website is well designed, and has easy to use e-commerce features. Their shipping partner is among the best in the business in terms of cost and speed. Overall a great place to order kayaks and kayak accessories."

5 years ago