Legacy Gymnastics

This is my first time writing a review ever, and I don't usually complain much. However, I’ve been so frustrated with their communication skills and bad manners. 1. I was suggested by the instructor in level 4 to use my daughter's makeup lesson credit towards the next term. When I inquired the lady at the reception about using it in level 5, she told me that there was no such thing at level 5 and up. I could have used it in level 4. How wasteful! 2. They changed the schedule for the next term about 2month ago, but I didn't get an email. I was told it might have gone into my junk, but hey, guess what, I've been getting every transaction statement or promotion for the other classes!? Now my daughter has a schedule conflict. I wish they have tried multiple routes, for example by sending home a note with your child, uploading the info on their website, or sending out email more than once. 3. All this miscommunication was brought to my attention, I was more upset because of the mannerless encounter of the lady at the reception. She said everything so matter-of-fact way and rude. The same lady told me that there’s nothing she can do. I hate this management.

We like this gym for convenience and our teachers have been nice. But I really wish it was cleaner. We go Saturday mornings at 9. The room connected to woman’s bathroom has food not in trash can and clothes thrown about every week and then sometimes I feel like gym mats/equipment could be cleaner.

Horrible summer experience. After 8 or more years of taking my children to summer gymnastics camp, we signed up thinking it would be like past years. We were wrong and discovered that they had completely done away with any gymnastics and it was nothing more than day camp. Refused to refund or prorate us after we wanted to quit the first day. Child got injured and sat out a few days while sibling did the camp, and even though we had paid and he was physically with me, they refused to give him a popsicle when they were giving all the kids one. Such a disappointing experience. Manager was borderline rude and whole experience was a let down. Do not send your kids thinking they will get gymnastics at the summer camp. They have cancelled all of the tumbling. Many excuses including that some parents had complained about their children doing gymnastics in years past…. AT A GYMNASTICS SUMMER CAMP. SIGH. Will not be back here. Edit: I see that the director responded. The counselors were aware my child was injured. He turned his ankle pretty badly and basically zero concern was shown by the counselors. It was up to me to pull him and thankfully, I was there. I should not need a doctor’s note when they witnessed it. Also, I have AT LEAST 8 other friends who had similar experiences this year. They also asked for refunds and were told no. You can say you advertised no gymnastics, but it’s a gymnastics facility and it’s misleading to those of us who sign up thinking that’s what we are getting. Guess that shows me not to ever assume anything. I’ll politely decline the free session and still plan to look for a new option next summer, but appreciate the polite response from the owner.

Gym is super clean and has the best equipment. Coaching staff is knowledgeable and has safety in mind. This is a great place to let your child do recreational and competitive gymnastics. Gym owners/operators are professional and great leaders. So happy to have discovered this gym!

Sorry about my user name it is because I don’t feel safe about exposing my name on the internet. Very great place been taking at legacy for a few year and has been great we are at a new place now and you learn so much. They are even going to have a few more classes for adults I think. And considering it is summer normally it is hot and stinky in the gym but this new one has a great acondirioner. They even have a great few if we are waiting on a class or someone you can watch. And the coaches are you sweet and funny glad I am taking here. I have been to other gyms that are horrible and ones that are great but this one is the best, So glad to be here. I will never regret going to this gym.