Mystery Escape Room
4.9(6,700)4.9 out of 5 stars, 6700 reviews Salt Lake City, UT
About Mystery Escape Room
Mystery Escape Room offers highly interactive, creative, and challenging escape room experiences, often featuring engaging puzzles including hidden walls and doors. The primary draw is the exceptional, in-character game masters who provide timely hints without spoiling the fun, making it enjoyable even for first-timers. However, be aware of significant safety and design concerns in specific rooms, particularly the 'Houdini Room', which has poor lighting, an undisclosed slide with a hard landing, and potentially confusing puzzle sequencing.
What parents should know
Summarized from real visitor reviews.
Best for: Families with older children (pre-teens/teens) looking for a challenging and fun group activity.Groups of friends or family seeking an interactive and engaging experience.First-time escape room participants who appreciate supportive game masters.Those who enjoy creative puzzle design and immersive themes.Likely best for pre-teens (10+) and teenagers, as rooms are described as 'challenging' and reviews mention 'Theatre Council' and 'group of friends'.
Why families love it
- Exceptional game masters (e.g., Tipsy, Max, Kali, Lizzy) who are praised for being helpful, engaging, staying in character, and enhancing the overall experience.
- Rooms are described as eventful, interactive, creative, and fun.
- Puzzles are generally challenging and exciting, incorporating unique elements like hidden walls and doors.
- Game masters skillfully provide hints when needed without making the experience too easy or boring.
- Highly interactive and creative room designs, including 'hidden walls and doors'.
- Skilled and engaging game masters who enhance the immersive experience and provide appropriate support.
Insider tips
- Don't hesitate to ask your game master for hints; they are helpful and check in frequently.
- Specifically inquire about room features (e.g., slides, dark areas, physical obstacles) before booking, especially if you have mobility concerns or young children.
- If booking the 'Houdini Room', be prepared for very low lighting and potentially confusing puzzle flow, and exercise extreme caution with the slide.
Good to know before you go
- The 'Houdini Room' if you have mobility issues, visual impairments, or prefer a clear, linear puzzle progression.
- This venue without first inquiring about physical elements (like slides) in specific rooms if you or your family members have any physical limitations or safety concerns.
- The 'Houdini Room' has a significant safety hazard: an undisclosed slide leading to a hard concrete floor landing, with insufficient padding (pillows do not help). This resulted in injury for a 52-year-old participant.
- Lighting in the 'Houdini Room' is described as 'way too dark', making it difficult to see even for individuals with 20/20 vision, impacting both puzzle-solving and safety.
- Puzzle order and progression in the 'Houdini Room' can be confusing, with instances of opening locks 'out of order' or being able to bypass multiple locked boxes, leading to a frustrating experience.
- Value
- Pricing not mentioned in reviews, but the highly positive feedback on the experience and game masters (excluding the specific 'Houdini Room' issues) suggests good value for an engaging entertainment option.
- Accessibility
- Significant accessibility concerns raised in the 'Houdini Room' due to extremely low lighting, which makes navigation difficult for anyone, and an undisclosed slide with a hard landing that poses a fall risk, especially for older participants or those with limited mobility. No other specific accommodations are mentioned.
- Safety
- Major safety concern identified in the 'Houdini Room' due to an undisclosed slide leading to a concrete floor landing with insufficient padding. Reviewer recommends adding a gymnastic pad for safety. Poor lighting also exacerbates safety risks.
What parents say
"Our Theatre Council absolutely loved our moderator, Tipsy! The room was eventful, interactive, creative, and so much fun! Plus - a bit of a challenge in the best way. We will definitely book with this company again!"
8 months ago
"Max was a great help! He helped when needed but not to much that it was boring. Give my man max a raise he never broke character and was fantastic! It is clear he loves his job!"
a week ago
"This was our first time doing an escape room and man it was fun, very challenging, but really fun. Kali was great and very helpful, always checking in to make sure if we needed hints or something. Definitely ask for hints, don't be afraid to do that. I'd come back and bring a group of friends"
a month ago
Reviews sourced from public Google data.
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