Indoor Water Parks Open
Northern Quest Resort & Casino
4.2(17,372)4.2 out of 5 stars, 17372 reviews Spokane, WA
About Northern Quest Resort & Casino
This venue primarily functions as a full-service resort and casino with a hotel, multiple dining options, and an RV park. While marketed as an 'Indoor Water Parks business,' the reviews provide very little detail or positive feedback on the water park itself. The 'kids area' is explicitly stated to be a paid hourly daycare, not an interactive play space. The value proposition for families seems to be more about a comfortable stay, good dining, and access to paid childcare while parents use other resort amenities, rather than a dedicated water park experience.
What parents should know
Summarized from real visitor reviews.
Best for: Families seeking a comfortable hotel stay with good dining options and access to a casino for adults.Families traveling with an RV, as the RV park is well-equipped and maintained.Parents who need paid hourly childcare and want to utilize other resort amenities.Adults primarily interested in a casino and resort experience with good food and service.No specific water park age recommendations are available from reviews.
Why families love it
- Hotel rooms are consistently reported as clean and spacious.
- Showers in rooms are great.
- Many staff members (hotel, janitors, specific servers) are professional, helpful, and provide excellent service (e.g., Melissa at Masselows, Mischa for problem-solving).
- Dining options like Neon Pizza, Epic, and Masselows receive high praise for good food and service.
- RV camping area is well-equipped with power, water, gas fire pits, clean bathrooms, showers, and a paid laundry facility.
- Free shuttle service is available between the RV camping area and the hotel/casino.
Insider tips
- **Confirm water park/pool operating hours before booking, especially if traveling early in the season**, as it may be closed.
- **Bring your own pool towels or be prepared for the inconvenient towel policy and a $25 replacement fee.**
- Bring reusable water bottles, as water refill stations are scarce (only a drinking fountain in the lobby).
- If staying in the River Tower, prepare for longer walks to reach amenities.
- Be aware that the 'cool kids area' is a paid hourly daycare, not a free recreational play zone.
- Exercise caution and supervise children closely when walking through parking lots due to reported cleanliness issues.
Good to know before you go
- **If your primary purpose is an indoor water park experience, as reviews do not highlight this aspect positively and indicate potential closure early season or inconvenient towel policies.**
- Visiting if you expect a free, interactive 'kids area' for children, as it's a paid hourly daycare.
- Walking through parking lots unsupervised with young children due to reported cleanliness issues.
- Leaving valuable items unsecured in hotel rooms due to past theft allegations.
- Staying in the River Tower if you prefer quick access to all amenities, especially with small children.
- Crowds
- RV camping area was quiet 'early in the season' with hardly any campers.
- Value
- The value proposition for families is mixed. While hotel rooms and dining are generally well-regarded, there are notable hidden costs and inconveniences: a $25 fee for missing pool towels, a paid laundry facility in the RV park, and the 'kids area' being a paid hourly daycare rather than an included amenity. No specific water park admission fees were mentioned, which is unusual for a business categorized as such, further suggesting it might not be a prominent, stand-alone offering.
- Food
- Multiple on-site dining options (Neon Pizza, Epic, Masselows) are available and well-regarded for quality and service.
- Accessibility
- No specific special needs accommodations mentioned in the reviews.
- Safety
- Room keys are restricted to specific floors in elevators, which can be a security feature.
What parents say
"Love the hotel and staff, they made our stay there great. The casino was horrible. The games are fun, but were dirty on Thursday and Friday. Had 2 nice bonus set of spins on 2 different machines that the payouts was so bad I will not be going back for a good long time. One was on a 80 cent bet with 25 free spins made a total of $1.80. The other was on a $1.25 bet 55 spins and over 40 spins had nothing paid out not even 10 cents . Every machine had horrible payouts which ruined our stay."
a week ago
"The rooms are clean. Shower is great. Service/accommodations are a hassle. Pool towels have to be bright from your room and there’s a $25 fee if one goes missing. If it’s wet and you want a new one you have to have room service meet you at your room to swap it. Yes, when a kid threw my daughters towel in the pool I had to go back to my room which is not close to get a new towel. There is a tiny garbage can in your room and no garbage cans in the floors to be found. No place to fill up water other than a drinking fountain in the lobby. Is it so hard to add a fill station next to the ice machine"
a month ago
"We stayed during the week this past week in the Rv camping area. It was wonderful. We had power and water and a gas fire pit. Because it was early in the season there were hardly any campers. They have bathroom and shower facilities that were kept very clean. They also had a laundry facility you could use but had to pay for. The pool wasn’t open yet but we could use the excercise room. We gambled all week and Tuesdays they had $2 drinks and other $2 specials all day! Wednesday was Senior day so we took advantage of that also. The staff was great, nice and always very helpful. Even janitor"
a month ago
Reviews sourced from public Google data.
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