Ponies & Petting Zoo of Miami. LLC

"On the day of the event, I had no confirmation of the arrival time or the staff members who would be attending. The attendees arrived only 5 minutes before the scheduled start time of 5 pm, which shortened the experience. They immediately began a pony ride, which was not what I had paid for. When I inquired about this, I was directed to speak to the main attendant. She then removed two children from the ponies, upsetting them in the process. This issue caused a 20-minute delay and left the children feeling sad. Once the other animals were brought out, we were not warned that the rabbit might"

2 months ago

"After reading your response i will go ahead and post the pictures of the animals that looked sick which i made sure to state in my last review (the piggy’s) now my daughter has had the same or similar rash on her skin. Not sure if it was them. But i will find out tomorrow when i take her to the doctor. PLEASE, PLEASE DO NOT RENT THIS PETTING ZOO. They’re unprofessional. How will the arrivinng time be 5 minutes prior to my hour experience? Not only did they were late but they were rude and in hurry. . I believe because we were the last ones in their route The animals were running from child"

2 months ago

"I booked for my sons 4th birthday at his school and it was the best experience. Jackie was amazing with the animals and the kids! Would recommend 100%. I also had the trackless train and it was bigger than imagined, Everyone received a ride!!"

a year ago