Sky Zone Trampoline Park

Three play areas are not open. I pay to bring two grandkids. Talk to your staff . They said we don’t know why it’s not working. But now they managed to pole one rude.

I have been a member of Sky Zone before and previously had good experiences, but after my visit today where we resigned, I will never return. The play areas were messy, which was understandable given how busy it was (beyond crowded), but the real issue was the bathrooms. They were beyond disgusting—an absolute health hazard. Two were out of order, and the ones available were so horrendous that I nearly vomited just trying to take my daughter inside. The smell was unbearable, and the conditions were shocking—feces, urine, blood, and vomit all present. (I'm talking floors, toilets, and WALLS?!) I asked a friend who is also a member if this was a rare occurrence, and she confirmed that the bathrooms are often in this condition. This is completely unacceptable, especially in a place where kids are playing in socks and then climbing all over the facility. We immediately left after seeing the state of the restrooms, and I remained nauseous for over an hour afterward. Even writing this turns my stomach. This is not an exaggeration, it was awful. Sky Zone needs to take this issue seriously. Basic hygiene and sanitation should be a priority, yet what I witnessed today was an absolute failure in maintaining a safe environment for families. Until major changes are made, I cannot recommend this location to anyone. I considered pictured but could not stand to be in there a second longer. 🤢🤮🤮🤮

Wasn’t happy at all book my son birthday party a month in advance actually went into the facility just so I can see which room I wanted due to my son having a disability and lot little kids attending party however upon arrival I was given the wrong room (upstairs) after complaining expressing my concerns of my child (Jr did Took care of me) it was the point don’t give me an options upon booking when I get there things change. My son never received his birthday shirt. Bathrooms wasn’t clean at all my party room was hot all this money you pay for these rooms should have had air. I was told it was 350 just find taxes not including that’s not the actual price. After my party I was charged 75.00 for 2 extra jumper that didn’t jump had talk to the manger bout that. It not nothing I’ll recommend for booking in the future wasn’t please at all I spent most time talking to manger JR he was nice took care the problems it’s the principle of things.

⭐️⭐️⭐️⭐️⭐️ We had an amazing experience at Sky Zone Atlanta thanks to the incredible team of Mya, Daniel, Ashton, and Manager RJ! Their outstanding customer service and friendly demeanor made all the difference. They went above and beyond to create a welcoming environment, especially for the moms and children with special needs in our group. Not only were they patient and inclusive, but they also worked tirelessly to ensure everyone received their food orders quickly and correctly. Their efficiency and attention to detail didn’t go unnoticed, and it truly added to the positive experience. Thank you for making our visit unforgettable with your kindness, care, and hard work. We can’t wait to come back!

Large, fun space for kids of various ages. Different zones to jump and bounce, private rooms for parties and s food area (though the prices are high). Much better and bigger than the Sky Zone in Smyrna.