Steve & Kate's Camp - San Jose Willow Glen
Overview
Expert Summary
Detailed Insights
Steve & Kate's Camp - San Jose Willow Glen offers a wide array of self-directed activities such as sewing, media lab with 3D printers, bounce houses, and water play, alongside highly flexible drop-off (7:30 am) and pick-up (6 pm) hours. Parents appreciate the included, customizable lunches and often praise the energetic and personable camp leaders, specifically mentioning Alex at the San Jose location for knowing kids and parents by name. However, the camp's quality can be inconsistent, with reports of dirty facilities, reduced activities at this specific location, and a significant concern regarding management conduct potentially risking child safety. The booking website is also noted for poor usability on mobile devices.
Key Highlights
- ✓Wide variety of engaging activities including sewing, media lab (with 3D printer), bounce houses, water day (every Friday), and daily morning kickoff games.
- ✓Highly flexible camp hours from 7:30 am to 6 pm.
- ✓Solid quality lunch included, with an entree chosen by parents and a salad bar for kids.
- ✓Flexible attendance system: purchase days online and use them by simply showing up.
- ✓Exceptional camp leaders, particularly Alex (San Jose), noted for endless energy and knowing kids and parents by name.
- ✓Opportunity for outdoor play (unlike the Palo Alto location mentioned in a comparison).
Standout Features
- ⭐Diverse activities catering to varied interests (creative, active, tech-oriented).
- ⭐Extended and flexible drop-off (7:30 am) and pick-up (6 pm) hours.
- ⭐Included, quality lunch with options and a salad bar.
- ⭐Convenient drop-in attendance policy.
- ⭐Personalized attention from camp leaders who know children and parents by name.
- ⭐Located at a school, providing a secure environment where kids stay in bounds and unauthorized adults are restricted.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Be aware that the cleanliness and activity level at this specific Willow Glen location might be inconsistent or below expectations.
- →Prepare for a challenging experience when using their website for booking or managing camp days, especially on a mobile phone.
- →If you desire a camp where your child is pushed to try new activities or monitored for engagement, this camp's self-directed model may not align.
- →Given the serious management and safety concerns, consider inquiring directly about these issues before enrolling.
- →Take advantage of the flexible hours for busy schedules.
Things to Consider
- ⚠Inconsistent quality across locations; this Willow Glen location received reports of dirty/sticky floors and minimum/reduced activities compared to other S&K camps.
- ⚠Facility environment described as a school cafeteria area, looking 'awful from drop off'.
- ⚠No attempt to balance kids' activities, allowing children to remain sedentary or avoid trying new/learning activities.
- ⚠No facility for parents to monitor or adjust their child's activities at camp.
- ⚠Horrible website usability: difficult on mobile, poor font/color contrast, hard-to-manage forms, and concerns about credit card data security.
- ⚠Severe concern about the manager being rude to workers and willing to risk children's safety to avoid work.
Price & Value
Payment is made by purchasing days of attendance online, which offers flexibility. The inclusion of a solid quality lunch adds value. No specific price points are mentioned, but the drop-in flexibility and included food offer convenience.
♿Accessibility & Special Needs
- •No specific accessibility accommodations are mentioned in the reviews. Operating in a school setting may imply general accessibility, but details are absent.
🍎Food & Drink Policy
- •Solid quality lunch is included, with parent-chosen entree and a salad bar for kids. No information provided regarding outside food.
🚗Parking Info
- •Not explicitly mentioned. The location at a school suggests standard school parking or drop-off/pick-up arrangements.
👥Crowd Levels
- •Not directly mentioned in terms of crowding. Reviews suggest a full range of activities and camp-wide games, implying it can accommodate groups.
🛡️Safety Features
- •Camp is located at a school, ensuring kids stay in bounds and preventing entry of unidentified or unauthorized adults.
- •Online transactions are secured with HTTPS technology.
- •However, a critical concern was raised regarding the manager's willingness to risk children's safety to avoid work.
⏰When to Avoid
- • If strict cleanliness and modern, well-maintained facilities are a high priority.
- • If you prefer a highly structured camp environment that actively guides children into different activities and learning opportunities.
- • If a seamless, user-friendly mobile website is crucial for your booking and camp management needs.
- • If concerns about management conduct and potential risks to child safety are absolute deal-breakers.
Pricing/Package/Events
Pricing & Packages
Day Pass
Not specified for this location; pricing varies by locationDuration: 1 day
Allows campers to attend for specific days at any open location. Unused passes are automatically refunded in full at summer’s end.
Includes:
- •Lunch
- •Snacks
- •Activities
- •Camp access from 8:00 AM to 6:00 PM
Summer Pass
Not specified for this location; pricing varies by locationDuration: Up to 39 days for the entire summer
One fee covers the entire summer for unlimited use. If less than 30 days are used, the difference is refunded automatically based on the Day Pass rate.
Includes:
- •Lunch
- •Snacks
- •Activities
- •Camp access from 8:00 AM to 6:00 PM
Events & Schedule
Special Events(Last 2 months - Next 6 months)
Magic Show - Perry Yan
Jun 30–Jul 3 (Monday at 2:30pm)
Included in camp fee
Perry the Magician will be performing an exciting and unforgettable magic show for the campers.
Dunk Tank
Jul 7–11 (Monday)
Included in camp fee
Dunk a counselor, a friend, or choose to be dunked yourself!
Jousting
Jul 14–18 (Monday)
Included in camp fee
Step into our Joisting arena and pick your foe!
Live Action Hungry Hungry Hippo
Jul 21–25 (Monday)
Included in camp fee
Experience being a live action hippo in this classic game!
Axe Throwing
Jul 28–Aug 1 (Monday)
Included in camp fee
Fun throwing plastic axes at an inflatable bullseye with our 3 lane axe throwing inflatable!
Mustang Derby
Aug 4–8 (Monday)
Included in camp fee
Race with your friends in our derby track!
Disco Dome
Aug 4–8 (Friday)
Included in camp fee
Dance the day away in our enclosed disco dome with speakers and lights!
Petting Zoo
Aug 4–8 (Friday)
Included in camp fee
Enjoy a petting zoo on the last day of camp!
🍎Food Policy
- • Lunch and snacks are included in the camp fee.
- • No food items provided by camp contain nuts or nut products. Some products may be labeled 'may contain nuts' if prepared in a facility that handles nuts.
- • Campers and staff are requested to refrain from bringing nuts or shellfish or food containing these allergens to camp.
- • Campers can bring their own ready-to-eat, labeled, nut-free lunch and snacks from home (no refrigeration or heating available on-site). Packed lunches are inspected for allergy compliance. Avoid packing sodas, juices, or sugary treats.
- • For severe/life-threatening food allergies: Families must provide all meals from home (nut/shellfish-free, ready-to-eat). Campers are not permitted to participate in food activities (e.g., Bakery, Pie Day).
- • Option to request separate seating for campers with severe allergies during lunch.
- • For moderate food allergies: Campers can participate in food activities; food from home is not required. Snacks, lunch, and activities are closely monitored to avoid listed allergens.
- • Specific dietary options available: Gluten-free snacks (e.g., Good Pops popsicles), at least one vegetarian meal daily (e.g., cheese pizza), Kosher meal options (can be preselected during Express Check-In).
- • Lunch orders must be placed by 9:45 AM (via Express Check-In).
- • Default lunch is cheese pizza if no selection is made by 9:30 AM.
- • Food is delivered by a non-contact service and served in a spacious outdoor area when possible. Staff are trained in food safety measures (gloves, disposable utensils).
🛡️Safety Policy
- • All staff members are thoroughly background-checked and trained in CPR and first-aid.
- • Camps conduct safety and emergency drills monthly during summer for evacuation, shelter in place, and lock-out scenarios. Notification signs are posted.
- • No swimming activities are offered; on-site water activities are provided if local guidelines allow.
- • All regular camp activities happen on-site at Casa Di Mir; children will not be leaving campus during the day for these activities.
- • Therapists accompanying campers with disabilities/medical reasons are subject to same rules as staff and must act in accordance with laws.
📅Booking Policy
- • Flexible attendance: Purchase Day Passes or a Summer Pass, use them any day without prior notification (exceptions for Boston locations due to licensing restrictions).
- • Registration is confirmed after full payment (credit card or ACH) is received.
- • Enrollment is open, but capacity may vary by location. Parents should check availability online or contact customer support.
- • Single-day enrollment available by purchasing a Day Pass online.
- • Express Check-In (ECI) is required: Available at 6 PM the evening before camp, allows meal selection and generates a QR code for drop-off. ECI can be completed on-site if not done in advance.
- • Day Passes and Summer Passes can be used at any Steve & Kate's Camp location if registered for camp. Different locations within the same state maintain the same paperwork. Switching states requires paperwork updates.
- • If attending camp through Bright Horizons Back-Up Care, you are limited to the location listed on your reservation. Changes require contacting Bright Horizons (877-242-2737).
- • Mentorship Program for ages 14-15 is available at select locations; contact local director for participation.
🚗Parking Information
- • Not specified
Photos
What People Say
What's Great
- Safe environment for children (mentioned in 3 reviews)
- Fun and entertaining activities (mentioned in 2 reviews)
- Spacious play areas (mentioned in 2 reviews)
Areas for Improvement
- Can get crowded during peak times (mentioned in 2 reviews)
Recent Reviews
Fabiola Restrepo
4 months agoWe like Steve & Kate's camp philosophy and we have had a good experience with the Sunnyvale camp. This one at Willow Glenn and Palo Alto one are very disappointing though. I guess they operate via franchises, and do not do any quality check over their franchises! My kids went to the Willow Glenn one today after being frustrated at the closed environment and broken machines at Palo Alto. This was worse. They operate it in a school cafeteria area, with a sticky and dirty floor with minimum activities. Place looked awful from drop off. Also, they have reduced activities. Only good thing is they could play a bit outdoors, which did not happen in Palo Alto one.
melissa young
2 years agoI cannot begin to explain how much our family loves Steve and Kate camp! Everyday my son is excited to go to camp where he enjoys activities like sewing, the media lab (where he has printed many 3D figurines using their 3D printer), bounce houses, water day every Friday, daily morning kickoff (where the camp comes together to play games as a whole to get the day started), and many more activities. We love Alex (the camp leader in San Jose)! Alex seems to have endless energy which the kids truly enjoy and he knows each kid and their parents by name. All of the camp leaders are outstanding and this camp as a whole is just amazing!
Paul Meyer
6 years agoAn excellent, well-designed summer camp with one flaw and a horrible websiet. Overall I'm very impressed by this location and by the brand as represented here. They have thought carefully about how to make the camp satisfy the needs of busy but devoted parents and their kids. There are a wide variety of interesting activieis so the kids have fun all day, and a solid quality lunch (with an entree chosen by the parent and a lot of optionals including a salad bar for the kids to select from) is included. Camp hours are flexible, with lots of drop-in activities so you can check yhour kids in as early as 7:30am and check them out as late as 6pm. You pay for the camp by buying days of attendance online, which you can then use by just showing up. The San Jose location is at a school where they can easily make sure that the kids stay in bounds and that no unidentified or unauthorized adults can get in. There are, however, two big flaws that cost them a star. First, there is no attempt to balance the kids' activieis. A kid determined to stay sedentary can g4et away with it. A kid who doesn't want to try anything that might teach them something new can get awayu with it. There's no facility for parents to monitor or adjust what their kid does at camp. Secondly, their website, which you must use to buy camp days, appears to have been created with no thought at all for usability for anybody who is not on a desktop computer with perfect vision. The fonts are skinny gray lines on a white background, which antialias into invisibility even at high magnification. On a phone the forms are hard to manage and the experience is overall jittery and messy. They are at least using secure web technology (https), but I'm unsure whether I trust them to store my credit card info; unsophisticated display programming probably means they bought their shopping cart technology from a vendor so it's probably competent, but jwithout knowiong more about their database I'm not sure how well protected it is against cybercrime.
Adam Hall
5 years agoMy 5yo daughter loves S&K camp.
Nick Cooper
5 years agoThe manager is a rude to the workers, and is willing to risk the safety of children to avoid work.