The Kids Castle Play Area

Name: The Kids Castle Play Area
Address: 3301 Veterans Blvd #79a, Metairie, LA 70002, USA, New Orleans, LA, US
Telephone: (504) 835-8000
Rating: 3.9

3.9(58) New Orleans, LA

Directions Website

About The Kids Castle Play Area

The Kids Castle Play Area is an absolutely free, indoor, extremely clean play area located conveniently inside a mall, supported by the Children's Hospital of NOLA. It offers well-organized, reservable 25-minute play sessions with strict hygiene protocols including hand washing and post-session cleaning, making it ideal for toddlers and young children (under ~51 inches) to burn energy. It's also noted as a great venue for toddler birthday parties, with the unique value proposition of food and cake delivery from the mall food court.

What parents should know

Summarized from real visitor reviews.

Best for: Toddler birthday parties where parents want everything taken care of, including food/cake deliveryFamilies seeking a very clean and safe indoor play environment with strict hygiene protocolsKids needing to run out excess energy in a controlled and structured settingParents looking for a free and well-organized activity during a mall visitA quick, structured play session (25 minutes) to break up the day or shopping trip

Why families love it

Extremely clean facility, sanitized frequently and after each play session
Very friendly and kind staff, with specific mention of helpfulness for parties (e.g., Mitchell)
Well-organized booking system for play sessions and parties
Absolutely free admission, supported by the Children’s Hospital of NOLA
Offers 25-minute structured play sessions, allowing for focused play and consistent cleaning
Conveniently located inside a mall, closest to the food court entrance

Insider tips

You must make an online reservation for your 25-minute play session in advance
You can book back-to-back 25-minute sessions if you desire longer play time
Bring socks for your children, as wearing socks on the play surface is strictly enforced
Ensure everyone washes their hands before entering the play area, as this is a strict protocol
Check current operating days and hours, as they were M-W-F at the time of review
Consider it for toddler birthday parties, as staff assistance and food delivery from the mall are highly praised

Good to know before you go

If your child is taller than approximately 51 inches and intends to play in the main castle structure, as they may be restricted
If you are looking for an activity on Tuesdays, Thursdays, or weekends (based on current M-W-F operating hours)
If you prefer a less structured, open-ended play experience without timed sessions
Kids must be shorter than approximately 51 inches (or similar number) to enter the castle play structure itself
Limited operating hours, currently open only M-W-F (as per review date, may change)

Crowds: Crowd levels are managed effectively through mandatory online reservations for 25-minute play sessions, which are followed by cleaning. This system suggests a controlled and likely less overwhelming environment compared to open-entry venues.
Value: Absolutely free admission, making it an exceptional value. The support from the Children’s Hospital of NOLA allows this high-quality, clean, and organized venue to be accessible at no cost. There are no direct entry fees or hidden costs mentioned for regular play, but party-goers might incur costs for food/cake ordered from the mall.
Food: For birthday parties, food and cake can be conveniently ordered from the mall food court and delivered directly to the party area. No specific policy mentioned for outside food/drinks during regular play sessions.
Accessibility: Described as a 'safe' place for children to play.
Safety: Extremely clean environment with frequent sanitization and cleaning after every play session

What parents say

Sabrina Culotta

5.0

"We had my daughter’s birthday here and had a wonderful experience! The kids had a great time, and it was so nice to have everything taken care of. The castle is precious, extremely clean, and the staff that helped us, especially Mitchell, made it all so easy. We loved being able to order food and cake from the food court and it being delivered right to the party. It’s a great venue for a toddler birthday party!"

3 months ago

Greg Wilde

5.0

"This is an indoor play area where it’s a great place to bring kids. In order to go into the castle itself I believe kids have to be shorter than 51 inches or some number like that."

a year ago

Broch Bell

5.0

"Very friendly staff and a great area for our child. We were visiting from NC and wanted somewhere safe for our child to play. We thoroughly enjoyed the amenities offered here. I liked how it is well organized with bookings and is absolutely free. The Children’s hospital of NOLA contributes to this and I appreciate what they do. I wish our towns in NC had more of these!"

7 months ago

Reviews sourced from public Google data.