Urban Air Trampoline and Adventure Park

"I was excited to come here on Saturday with some friends. I understand that Saturdays are probably the busiest day of the week for a place like this so i made sure to get there early to our arrival window after purchasing my tickets in advance online. This location at Crocker park was PACKED the line to check in was under the ropes course. Half the children on it had their harnesses on incorrectly. There is absolutely no way it is safe to have that many people on these attractions. Regardless we waited nearly 40 minutes in line to even check in (almost missing the 6-6:30 minute check in window"

a week ago

"Horrible establishment, will never set foot there again. I do not recommend it to anyone. We stood in line for 50 minutes with my daughter to ride the cars. And they did not let us in because I did not have a bracelet with me. I went back with it, and again they did not let us in to ride. They sent us back to a new line, although only 1 minute had passed since I returned. My daughter was very upset. My daughter is 7 years old and she doesn't know how to ride on her own. And this children's establishment smelled very much of marijuana. I do not recommend it to anyone."

4 months ago

"Came to my granddaughter‘s birthday party here - they rented two rooms for the birthday party. We had 40 guests total in the two rooms and we were pouring sweat. We asked the manager to come in and adjust the temperature and they refused. Absolutely ridiculous for what they paid for those rooms. If the manager would’ve come in there themselves for an event, they would’ve expected someone to adjust the temperature. There’s a thermostat mounted right there on the wall that we were not allowed to access, and there are individual mini split units in there for guest comfort - absolutely no excuse!"

a month ago