Indoor Water Parks Open
Wilderness at the Smokies
4.2(12,199)4.2 out of 5 stars, 12199 reviews Birmingham, AL
About Wilderness at the Smokies
Wilderness at the Smokies offers a family-friendly indoor water park experience with clean accommodations and convenient amenities, making it a great option for families looking for a getaway, especially during inclement weather.
What parents should know
Summarized from real visitor reviews.
Best for: Families looking for a fun indoor activity during bad weatherParents wanting a relaxing getaway with childrenGroups with varying ages due to diverse attractions0-2 years: Suitable for toddlers with family accommodations3-12 years: Ideal for young children with water park attractions
Why families love it
- Indoor water park with all attractions open and functioning
- Friendly and helpful staff
- Convenient wristband payment system for drinks and arcade
- Clean and comfortable rooms
- Ability to use water park from noon on arrival day until closing on departure day
- Clean and spacious rooms including options for larger families
Insider tips
- Bring your own toiletries as the provided ones may be subpar
- Consider asking for a map upon check-in to navigate the hotel easily
- Plan to eat out as food options on-site may not be appealing
Good to know before you go
- Busy weekends or holidays when the water park may be crowded
- Dining at the hotel if food quality is a concern
- Inconsistent staff friendliness during check-in
- Food quality is questionable, with some parents opting to eat out
- Confusing directions within the hotel
- Crowds
- Mid-week stays tend to be less crowded, making for a more enjoyable experience
- Value
- Prices for games and food are noted as high; however, the value of the water park and clean accommodations may justify the costs. Hidden costs may include arcade games and food expenses.
- Food
- Outside food may not be allowed; consider dining off-site for better quality meals
- Accessibility
- No specific accommodations mentioned for special needs; parents may want to inquire directly
- Safety
- Staff actively monitoring safety in the water park
What parents say
"We had a great stay the past few days. Plenty of stuff to do with the kids. Service and staff was great. Rooms were clean, food was ok but we ate out. Only recommendations are bring toiletries( because the tp was like 40 grit sand paper) lol. Overall a great family getaway."
a week ago
"Everything about this place was wonderful! Although the games were a little pricey.. Food good, clean rooms, and restrooms, everything was well taken care of and close to room, the staff stayed on top of things making sure everything was safe and well taken care of! Enjoyed, just as much as my kids did!! Directions are a little confusing in hotel so I recommend a map for when you start!"
2 weeks ago
"I always visited here some changes made were very good such as the rooms they were clean and shower out of this world. Check in was not as smooth as it’s been in the past and the workers were not as friendly as i had grown accustomed to. My daughter purchased two frozen yogurts and was asked if she had paid for it in which she responded yes and then was asked are you sure to which she responded yes and then the waiter took it up a level and questioned her coworker if my daughter had paid in which she replied yes so that’s was it for me. We are staying an extra day but we managed to find my fam"
2 weeks ago
Reviews sourced from public Google data.
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