Cascades Indoor Waterpark

False Advertising & Poor Customer Service We've been loyal customers for 4-5 years, but this experience was beyond disappointing. The listing clearly showed a furnished cabana, yet upon arrival, we found only basic chairs—nothing like what was advertised. On top of that, modifications had been made to the cabanas without any prior notice. Why am I paying this price if the accommodations are not what were promised? If the amenities and experience don’t match what was advertised, then the cost should reflect that. Instead of offering any sort of discount or resolution, we were simply told we could return it—nothing else. After years of coming here, we expected honesty and better customer service. Unfortunately, this experience has left us questioning if it’s worth returning.

A pretty nice indoor water park, not so big but good enough for kids from 6 months to 8-9 old to have fun. I wouldn’t say older kids because of limited adventurous water rides. Tickets not very comparably for playing adult or kids over 42 inches $42 compared to six flag resort at about $50 but more luxury rides and options. But non-playing adult is only $18. One specialty worth mentioning is their outdoor heated pool which is awesome during winter time and hot spring (smaller size)Also got arcade games available. Food is average pricing but for hamburger is only bread and beef patty, no lettuce, pickle, tomato or anything.

A fun place to bring the kids for an afternoon. Short story: our kids loved it and it was worth it for us. Nothing especially stand out about it, but was perfect for our afternoon trip. Long story: We went on a Thursday afternoon (4pm-8pm). My 5yo and 2.5yo boys loved it. The kiddie pool wasn’t open at first, they said due to short staffing, but after a little bit it opened up and was open until about 7pm. Luckily he did great on the bigger kid area, but it wasn’t busy. If there were a lot of bigger kids running around on it, he might not have done as well with it. There are 4 larger slides: 2 that required being 42” or taller (they advised adults not to ride these because I would probably hit my head…lol), a larger one that required a tube that you could ride single or double and required being at least 42”, and the fourth required being at least 48” tall. The wave pool was nice enough, there’s a pool and a hot tub that are indoor/outdoor that are fun. The food was classic theme park quality, but we expected it and didn’t mind. I paid $12 for 4 chicken tenders, a soda and fries-which isn’t too bad in my opinion. There are also a few other restaurants nearby that we didn’t try. We dried off and ended the night with a half hour in the small arcade, which was a fun extra activity. Overall not a bad place, fun for kids, and we would come back.

The water park was nice. Didn't have to wait to get on slides. Lots for everyone to do. The lifeguard staff needs significant training. The Lifeguard working Rapids 3 (Orange tube slide). Was pushing the tubes down before people were even ready leading to two kids getting hurt. One of which was my son. My son was crying at the bottom and clearly in distress but the lifeguard just starred at us until she saw my wife get in the water to help. Another lifeguard was on their cellphone while working a slide. Definitely a lack of training.

No limits water paradise for a nine year old. Grandma (me) did my first water slide. The adjoining arcade gave long play times for each turn, and the burgers tasted fine after hours of water play. We had a great day!