About Escape Virtuality
Escape Virtuality offers a range of immersive VR experiences, from active simulations like skiing, racing, and river rafting to engaging shooting games against zombies or cowboys. Its standout feature is the exceptionally helpful, patient, and friendly staff who ensure a smooth and enjoyable visit, often assisting with setup and even recording gameplay. It's a particularly good value for tourists leveraging the New York Pass.
What parents should know
Summarized from real visitor reviews.
Best for: Families with pre-teens or teenagers seeking immersive virtual reality adventures.Tourists looking to maximize value with the New York Pass.Individuals or small groups (1-2 players) wanting a variety of VR simulations.First-time VR users who will benefit from the patient and helpful staff.Likely suitable for pre-teens (10+), teenagers, and adults due to the nature of the VR experiences (shooting, racing, simulated jumps).
Why families love it
- Wide variety of single-player immersive VR experiences: Skiing, Walk the Plank, Shoot Zombies, Racing, Jumping off a Building, River Rafting, Shoot Cowboys.
- Accepts the New York Pass, providing 3 experiences which offers good value for tourists.
- Staff (e.g., Janz, Marco) are consistently praised for being exceptionally friendly, helpful, patient, and willing to assist with game setup and even record gameplay.
- Staff are efficient and try to attend to everyone quickly, even when the venue is crowded.
- Highly praised, friendly, and patient staff who actively enhance the customer experience.
- Diverse selection of engaging single-player VR simulations.
Insider tips
- Consider purchasing a New York Pass if visiting as a tourist to get 3 experiences for better value.
- If planning to visit with more than 2 players for multiplayer games, be aware that choices are extremely limited (only two shooting games available in one section).
- Be prepared for the possibility that game selection might feel limited for the price, especially for group play.
- Parents should be aware of the serious managerial conduct allegation and may wish to inquire or exercise caution.
Good to know before you go
- Families or groups specifically looking for extensive multiplayer VR gaming options for more than 2 players, as choices are very limited.
- Anyone highly sensitive to customer service issues, especially given the serious allegations against management.
- If diverse game selection for the price is a top priority.
- **EXTREMELY SERIOUS ALLEGATION:** A manager named 'Neil' is accused of being racist, rude, and unprofessional, with a strong warning issued for people of color to avoid the establishment entirely.
- Perceived as 'a bit pricy' for the number of game choices available.
- Crowds
- Can get crowded at times, but staff are noted for being efficient and attending to customers quickly even during busy periods.
- Value
- Generally perceived as 'a bit pricy' given the limited number of game choices, particularly for multiplayer. However, it offers good value if utilizing the New York Pass, which includes 3 experiences. No specific individual game prices were mentioned.
- Accessibility
- No specific accessibility accommodations were mentioned in the reviews. The nature of VR experiences typically involves wearing headsets and some degree of physical interaction, which might have inherent limitations.
- Safety
- No specific safety features beyond staff assistance during VR setup were mentioned.
What parents say
"Really enjoyed my time here with my partner! Did three games, Skiing, walk the plank and shoot the zombies. Shoutout Janz! Really lovely staff who helped us get set up, recorded for us and made sure we had a great time!"
2 weeks ago
"she had the new york pass and she said she enjoyed it, she got to do 3 experiences, 2 blue tickets for the back where you can do racing, jumping off a building, skiing, river rafting, and more!! then for the pink tickets she used it for the front, you can shoot zombies or shoot cowboys very fun experience"
a month ago
"The manager at this place, Neil, is extremely racist, rude, and unprofessional. I have never received worse customer service than my experience talking to him. I will never again spend my money here. If you are a person of color, I advise you to stay very far away. To be safe, don't even walk on that side of the street..."
in the last week
Reviews sourced from public Google data.
More arcades in New York
Arcades Beat The Bomb Brooklyn
5.0(13,754)5.0 out of 5 stars, 13754 reviews255 Water St, Brooklyn
Arcades Gatcha
4.9(5,154)4.9 out of 5 stars, 5154 reviews133-33 39th Ave, Flushing
Arcades Immersive Gamebox - Lower East Side
4.9(2,627)4.9 out of 5 stars, 2627 reviews81 Essex St, New York
Arcades Dave & Buster's New York City - Times Square
4.2(9,519)4.2 out of 5 stars, 9519 reviews234 W 42nd St 3rd Floor, New York