Kids Empire South Gate
Overview
Expert Summary
Detailed Insights
Kids Empire South Gate offers an exceptionally well-organized and 'stress-free' birthday party experience with a user-friendly online booking system, dedicated party hosts, and attentive staff. It features a 'HUGE play area' suitable for 'ALL AGES', providing enough entertainment to keep kids engaged for 5+ hours. The venue is particularly noted for its excellent customer service, effective crowd management even when busy, and value-added elements like mascot parades and complimentary return passes for party packages.
Key Highlights
- ✓Birthday party planning is exceptionally smooth, stress-free, and well-managed from online booking to event day.
- ✓Website is 'user-friendly' and 'easy to understand' for booking birthday packages and paying deposits.
- ✓Dedicated staff (e.g., Saul, Tony, Brianna, Jonathan) provide outstanding, patient, friendly, and punctual service, both pre-event and during parties.
- ✓The play area is described as 'HUGE' and 'amazing', significantly larger than other Kids Empire locations (e.g., El Monte).
- ✓Effective crowd management ensures the park 'did not feel cramp' even when 'very busy'.
- ✓Birthday parties include fun elements like a 'Huggy parade' (mascot appearance) and a detailed timeline from the party host.
- ✓Party packages include 'good' pizza, drinks, and a valuable 'welcome back free pass' for a future visit.
Standout Features
- ⭐Extensive, 'HUGE' indoor play area.
- ⭐Highly efficient and friendly customer service and event coordination staff.
- ⭐User-friendly online booking system for parties.
- ⭐Dedicated party hosts providing a clear party timeline and breakdown.
- ⭐Mascot appearance ('Huggy parade') adds a festive element to parties.
- ⭐Party packages include food (pizza, drinks) and a 'welcome back free pass' for future visits.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →For birthday parties, utilize their 'user-friendly' online booking system to reserve your date and pay the deposit.
- →Expect a phone call from staff (e.g., Brianna) approximately 1.5 weeks before your party date to confirm details and policies (e.g., allowed outside food/decorations).
- →Plan for a long visit; kids can easily be entertained for 'almost 5 hours' or more.
- →Consider booking a birthday party package for a 'stress-free' experience, inclusive of food, drinks, and a complimentary return pass.
Things to Consider
- ⚠No specific concerns were mentioned in these overwhelmingly positive reviews.
Price & Value
Birthday packages offer excellent value, including event coordination, a dedicated host, food (pizza, drinks), and a 'welcome back free pass'. Booking requires an online deposit. The overall experience is consistently described as 'outstanding & phenomenal' and exceeding expectations, suggesting strong value for money.
♿Accessibility & Special Needs
- •No specific accessibility accommodations were mentioned in the reviews.
🍎Food & Drink Policy
- •For birthday parties, guests are 'allowed to bring in as far as food & decorations go' (with details confirmed by staff).
- •Pizza and drinks are 'provided' as part of the birthday party packages.
🚗Parking Info
- •No specific information about parking was mentioned in these reviews.
👥Crowd Levels
- •Can be 'very busy with so many happy kids', but the 'flow & layout of the park did not feel cramp' even with many people present, indicating good crowd management.
🛡️Safety Features
- •Employees are described as 'very attentive and friendly', implying good supervision and care within the play areas.
⏰When to Avoid
- • No specific times or situations to avoid are mentioned in the reviews, with one review noting good crowd management even when busy.
Pricing/Package/Events
Pricing & Packages
KidsSnack Birthday Package
$29.90 - $39.90 per child (minimum 10 kids), $10 per additional adultDuration: 3 hours reserved seating/tables
Hassle-free birthday party package.
Includes:
- •3 hours reserved seating
- •3 hours dedicated Tables
- •Extended Park Access
- •Birthday Parade with Huggy (subject to availability)
- •Invitation Cards
- •Kids Empire Goodie Bag per Child
- •Birthday Cake (Vanilla Fruit or Chocolate)
- •Unlimited family size drink & fruit gummies
- •Motor Circuit Ride (1 per child)
- •Ability to bring outside food
- •Pizza (2 slices per Guest)
- •Special Gift to the Celebrant (A return pass to Kids Empire!)
KidsMeal Birthday Package
$39.90 - $49.90 per child (minimum 10 kids), $15 per additional adultDuration: 3 hours reserved seating/tables
Hassle-free birthday party package.
Includes:
- •3 hours dedicated Tables
- •Extended Park Access
- •Birthday Parade with Huggy
- •Invitation Cards
- •Kids Empire Goodie Bag per Child
- •Birthday Cake (Vanilla Fruit or Chocolate)
- •Unlimited family size drink & fruit gummies
- •Motor Circuit Ride (1 per child)
- •Ability to bring outside food
- •Pizza (2 slices per Guest)
- •Special Gift to the Celebrant (A return pass to Kids Empire!)
10 Admissions Punchcard
$159Duration: 10 admissions
Non-nominative punchcard with no expiration date for 10 all-day access entries.
Includes:
- •10 all-day admissions with re-entry
Events & Schedule
Special Events(Last 2 months - Next 6 months)
Field Trips
Contact for availability
Contact for pricing options
Hosted for organizations and groups of 10+ kids. Requires filling out a contact form.
🍎Food Policy
- • Outside food is permitted for birthday parties.
- • Snack boxes are available for purchase for $6.75, which include a PB&J JAMWICH, choice of chips (Doritos, Cheetos, or Lay’s), choice of side (String cheese, snack pack, or apple sauce), and choice of drink (Capri-Sun, Honest Kids juice, or water). Comes with a free lollipop and 5 flames added to your card.
- • Birthday party packages include 2 slices of pizza per guest.
🛡️Safety Policy
- • Waiver is mandatory for every child and adult attending Kids Empire.
- • Non-grip socks are mandatory for everyone (adults and kids).
- • Kids Empire socks are available for purchase at the front desk for $3.
📅Booking Policy
- • A $150 deposit is required at booking for birthday parties.
- • Field trips require contacting the support team via a contact form.
What People Say
What's Great
- Friendly and helpful staff (mentioned in 9 reviews)
- Fun and entertaining activities (mentioned in 2 reviews)
- Great for birthday parties (mentioned in 9 reviews)
- Spacious play areas (mentioned in 2 reviews)
Recent Reviews
patty m
2 weeks agoIt was my first time here to Celebrate my sons birthday today and entire event exceeded my expectations. Saul & Tony made the entire experience smooth and stress free. Highly recommend to all parents who want to celebrate , let this team handle it 🙏 amazing HUGE play area for kids of ALL AGES ! Entire staff was super friendly and accommodating. Thank you 🙏
olivia hoke
2 months agoWe celebrated my child's birthday at this location on 11/30/2024. The experience and service was outstanding & phenomenal; from the initial online process of reserving the date for the birthday party to moment we left the day of the party! Their website is so user friendly & easy to understand their birthday packages so I booked online and paid the deposit fee. I received a phone call about 1 week & half from the party date from Brianna to go over the details of what is provided & what we as guests are allowed to bring in as far as food & decorations go. Brianna was so patient & friendly! On the day of the birthday party we were provided a party host who gave us a breakdown & timeline for the party with details for when the Huggy parade would start, when our pizza will arrive & when our party ends. Our party host was Jonathan who was so polite & punctual! Our overall experience of the party & park was great & positive, the location was very busy with so many happy kids & the flow & layout of the park did not feel cramp given how many people were present. The employees working were very attentive and friendly! We look forward to returning for another visit asap! Thank you Kids Empire in South Gate for such a fun & memorable experience!
Juan R AviLA
a week agoIt was fantastic. Much bigger than the one that I usually take my kids to in El Monte. I never knew there was a place like this in the middle of Southgate. I was there for almost 5 hours and my kids did not want to leave. Then the mascot came out and it was like a whole party in there. Chuck E. Cheese don’t have nothing on it.
Julissa Millan
4 months agoI been coming here for years w my nephews, but this year I celebrated my twins 2nd birthday here & we loved it! The staff has always been very sweet, helpful & accommodating as possible. The pizza was also good, drinks were provided, & other things, I always loved that they gave us a welcome back free pass for next time included in the party package 🤗 Thank You!! 🤗🤗
sara Cr86
a week agoMy kids love coming here, we had one birthday party here last year and they want it again this year. Brianna gave us excellent customer service :)