Main Event Humble
Overview
Expert Summary
Detailed Insights
Main Event Humble offers a multi-activity entertainment experience, particularly good for families and groups looking for arcade games and bowling. While food quality and service can be inconsistent, a proactive new manager (Chris) is effective at resolving issues and improving customer experience, especially during promotions like the 'all you can play' Monday.
Key Highlights
- ✓Engaging arcade games and bowling available.
- ✓Responsive management, specifically new manager Chris, is effective at resolving service and food issues, even personally serving guests and offering complimentary items for kids.
- ✓Clean restrooms are consistently maintained.
- ✓Positive atmosphere noted by multiple guests, suitable for both company events and family outings.
- ✓Staff can be super friendly, contributing to a good experience.
- ✓Offers specific value promotions, such as 'all you can play' on Mondays.
Standout Features
- ⭐Highly effective and customer-focused management (Chris) who actively intervenes to rectify issues.
- ⭐Variety of entertainment options including arcade games and bowling.
- ⭐Dedicated staff for parties, ensuring good care for group events.
- ⭐Promotional deals like 'all you can play' on Mondays provide excellent value.
- ⭐Good drinks available from the bar.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Consider visiting on a Monday to take advantage of the 'all you can play' promotion.
- →If ordering food, prioritize wings, burgers, or sandwiches, and be prepared to alert staff/management if pizzas are undercooked or other dishes are unsatisfactory.
- →For any service issues or non-working machines, immediately contact a manager, as they are noted for being highly responsive and effective at problem-solving.
- →If planning a party, expect good service and attention.
- →Be aware that some arcade machines might be out of order, so check before committing credits.
Things to Consider
- ⚠Inconsistent food quality: wings, burgers, and sandwiches received positive feedback, but pizzas have been served undercooked, and other dishes like chicken, macaroni, and potato salad were described as bland or poorly prepared (macaroni cheese like 'water and milk,' potato salad like 'mustard and nothing else').
- ⚠Service can be slow and appear overworked due to potential understaffing, particularly for individual or smaller groups.
- ⚠A number of arcade machines have been reported as non-functional, leading to wasted credits.
- ⚠Service for non-party groups can be 'okay' compared to the dedicated attention given to parties.
Price & Value
The 'all you can play' promotion on Mondays offers great value for access to activities. However, the value for money on food is inconsistent, with some dishes being very bland or poorly prepared. The mention of 'tithing 10% to machines that didn’t work' indicates poor value on arcade games if they are faulty, which could lead to hidden costs through wasted game credits.
♿Accessibility & Special Needs
- •No specific accessibility accommodations mentioned in the reviews.
🍎Food & Drink Policy
- •Food and drinks are available on-site, with a manager willing to rectify issues (e.g., replacing an undercooked pizza).
- •No information provided about outside food or drink policies.
🚗Parking Info
- •No specific details about parking are mentioned in the reviews.
👥Crowd Levels
- •Mondays appear to be a good time to visit, possibly due to promotions or lower crowd levels, leading to a wonderful experience.
- •Service can be slow due to potential understaffing, suggesting it can get busy at other times.
🛡️Safety Features
- •No specific safety features are mentioned in the reviews.
⏰When to Avoid
- • If high-quality, consistent dining is your top priority, as food quality can be hit-or-miss depending on the dish.
- • If you have zero tolerance for slow service without wanting to engage management.
- • If a significant portion of your budget is for arcade games and you're unwilling to risk some machines being out of order.
What People Say
What's Great
- Great for birthday parties (mentioned in 3 reviews)
Recent Reviews
Chris Vaughn
3 months agoThe wings, burgers and sandwiches were great but the pizzas were undercooked. We informed the manager and she took care of it by making a different dish. There was only 1 waiter and he was good but appeared overworked because service was slow. Good drinks and atmosphere. Clean restrooms.
Emir Major
2 months agoYesterday I went to a company event, which is our holiday party. I loved everything about the place, I played arcade games and went bowling with my co-workers. We really enjoyed the experience and overall a great atmosphere. The only downside was the bland tasting food, I had the chicken, Macaroni and potato salad. I have never tasted something so bland I had to imagine eating fried chicken so I could eat something. The potato salad tasted like mustard and nothing else, I thought I was drinking from a Mustard bottle. The macaroni was horrible the breading was the only thing good, the cheese tasted like water and milk with hints of salt.
Gilberto Soto
3 months agoFood is okay. Service is okay unless you get a party then they take good care of you. I just took my wife here and I probably tithed 10% to the machines that didn’t work. All in all it was a good date.
Megan Filkins
4 months agoCame on Monday for the all you can play promotion and had a great time, kids were happy, the staff was super friendly. Had negative experience last year but this visit was wonderful!
Jai Wooden
6 months agoThey have a new manager named Chris that was effective at turning a really disheartening situation good! There weren’t any waiters on deck and when we were told waiters were going to attend to us, they didn’t. Chris took ownership of the situation once we alerted him to the issue, he served us himself, brought fun complimentary drinks for the kids and ensured that we had a great waiter after ensuring that the matter was rectified !