Sky Zone Trampoline Park

I had my son's birthday party here, we had 2 parties this year and the staff was so nice and the party was great. They let you bring in your own food and drinks which was great. I would bring your own food and drinks as well as order because we got there at 4 and left around 730 and they ate everything we bought and purchased. 11 year olds. It was a great time

Fun but in disrepair and management doesn’t seem to care. We have been coming here regularly for the past two years and it continues to go downhill. On our most recent visit (December 2024), there was a rip in a trampoline, posing a serious safety issue, parts of the ninja course have holes in them and cannot be inflated, and handles have been ripped out of poles where people would pull themselves up. I brought all of this to the attention of two staff members who said it would be fixed “eventually” and when I asked if the manager was aware (I’m certain he is) they said “we don’t know where he is.” On top of that, it looks like they rarely clean this place - which has been an issue for over a year.

Horrible experience today. This is our second time having a party at this location and our last. This location is under new management and the new “rules” make absolutely no sense. I get trying to control the amount of time the jumpers stay after the party has ended but not being able to jump after you entered the party room is just ridiculous! You should be able to jump until your party is over and having management say it’s bc you don’t want the kids to get sick after eating is just BS! Because what about the families who eat at the concession stand and are just paying by the hour? Also, not being able to get in the party room at the start of the party, but push you out of the room as soon as your party time is up is just rude. Management lacks customer service skills and that shows with the staff. I will never ever go back to this establishment and I will spread the word. I will say that the persons who weren’t directly involved with our party were very nice.

Booked a Birthday Party Here. I now understand why there was a special going on. Don’t expect to have the party room the entire time of your event. You are left to find seating on a first come first serve basis until seats are available. It’s likely your entire party will have to stand until an hour before the party ends. Our host Alexis was very attentive and professional, but otherwise, we would not come back again.

This place is filthy dirty. They deserve -5 ⭐. It even has a bad smell inside. The walls are miserable...