The Plex Athletic Club – Formerly Club Sport

I have been a member since almost 10 years. But this year, they have made drastic changes in the classes. They removed all good mat pilate classes by good instructors. I used to love Michelle and Joana's core and pilate classes. They removed most of them now and placed horrible useless classes in those times! I used to love it all these years but sadly I am in search of a good place where I can find these good classes now.

Can’t say enough about the consistent quality of attention to detail, upfront defining objectives, why, creating an as-is profile: show me where you are, observing where the student thinks they are and comparing with the goals; pointing out gaps, plan for reaching the goals, and the consistency among the two trainers I am working with. It would help all the trainers to follow a common approach which they do, fortunately for me. Though I understand there maybe no common curriculum or a stepwise approach for all trainers to follow - it seems they do - maybe that’s how they are trained to think before they join CS; because of their background and keen interest in helping others. for the current trainers I am working with.

We signed up for membership but were never told that there are two hour time limit. Now today our first day there is this guy Fernando at counter speaking to us very rudely saying its above 2 hrs and you are suppose to pick your kid. We told him that we were suppose to check this at time of dropping my kid in kids play area, we said we shud have been made aware of this at the time of buying membership but he was pretty rude. Club sport you need to keep polite guys for customer interactions, else you will be out of business soon. I do see lot of already posted negative reviews here but I thought to make one of mine and it turned out to be pretty rude. Its not there in the contract signed up for 2 hrs kids stay limit and yet that guy rudely told this our faces.

I love this gym. Everything is clean and there are two floors of gym space to workout in. You can tell whatever company owns this place cares about it, between the outstanding staff, the always visible cleaning staff, and renovations. The pool is fantastic, the lockerrooms are always clean and stocked with necessary supplies, and the staff is always helpful. There is an onsight childcare facility that's drop-in that takes kids from 3months onward. The childcare staff is always extremely helpful and I take my infant and toddler here. The onsight spa is phenomenal. I get massages every few weeks and the masseuses definitely know what they're doing. It's also extremely affordable compared to going to normal places.

This review is pending a call with the VP or President of Club Sport. After speaking with several members and anonymous employees, I’m saddened that Brooke (a member of management) could disrupt the purpose of a gym which is to promote health and wellness. The conduct and unprofessionalism will be discussed with Club Sport corporate and I hope they can support her with coaching and mentorship. Her personal work frustrations due to budget cuts, and her personal issues with her daughter should be left at the door when she walks into her workplace. Being confrontational, dishonest, and losing her cool in a group class setting should not be welcome at Club Sport. Update to come.