Urban Air Trampoline and Adventure Park

"We had my grandson’s 2 birthday here today and I will say I was VERY DISAPPOINTED in the service we received. The attendant Olivia did not tell us anything about how they tend the party. I had to ask about when they would bring the pizza. Geesh for it to be a party and they are supposed to be the attendant, she should have given us a run down as soon as we came in. Poor customer service. I even had to ask about the free shirt we were supposed to get. That’s just ridiculous!!! Now I will say the attendants at the play stations…they were ON POINT and attentive. Kudos to them !!!!"

3 months ago

"This is the worst location in the Houston area, no exaggeration. First, employees are careless and rude. Every single time I’ve been here someone has a nasty attitude. They’re rude to kids when parents aren’t around and 15 minutes before they closed I was walking past an attraction and heard an employee tell a group of kids “man y’all need to just leave already we close in like 10 minutes” 10 minutes or no, they’re still open. And to tell this to children is crazy and it’s always when parents aren’t around. That’s bully behavior coming from older teenagers/young adults. Second, there’s never a"

4 months ago

"Great place for kids! Various activities for children beyond just jumping. Love the addition of the small arcade games! The food is fresh and made to order. The staff is very friendly and attentive. Well run establishment."

a week ago